Operations Support
1 week ago
Role & responsibilities
1.Application Support Provide day-to-day support for business-critical applications, ensuring stability and smooth operations.
2. Issue Resolution & Escalation Handling Troubleshoot escalated application issues and coordinate with L3/engineering teams when required.
3. Root Cause Analysis (RCA) – Perform in-depth analysis of recurring incidents to identify and eliminate underlying problems.
4. Monitoring & Incident Response – Manage L2 monitoring tools, analyze alerts, and take corrective actions to minimize downtime.
5. Production Sanity & Health Checks – Conduct regular system validations, log reviews, and sanity checks to ensure application availability.
6. Documentation & Knowledge Sharing – Maintain SOPs, incident logs, and knowledge base for effective handovers and continuous improvement.
-
Vice President, Production Support
1 day ago
Mumbai, Maharashtra, India Ares Operations Full time ₹ 9,00,000 - ₹ 12,00,000 per yearOver the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...
-
Operations Support Executive
1 week ago
Navi Mumbai, Maharashtra, India Mobile Programming Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesKey Responsibilities:Provide operations support for production and staging environments.Manage, monitor, and troubleshoot Kubernetes clusters and deployments.Write and optimize SQL queries, perform database maintenance, and ensure data integrity.Implement monitoring, alerting, and logging solutions to improve system...
-
Operations Support Specialist
1 week ago
Navi Mumbai, Maharashtra, India Mobile Programming Full time ₹ 5,00,000 - ₹ 8,00,000 per yearRole & responsibilitiesApplication Support Provide day-to-day support for business-critical applications, ensuring stability and smooth operations.Issue Resolution & Escalation Handling Troubleshoot escalated application issues and coordinate with L3/engineering teams when required.Root Cause Analysis (RCA) – Perform in-depth analysis of recurring...
-
Client Operations Co-ordinator/Specialist
1 week ago
Mumbai, Maharashtra, India DynaNet Online Support Full time ₹ 2,64,000 per yearClient Operations Co-Ordinator/Specialist (On-Site)Please read all the details carefully before applying. Location:Charni RoadMumbai, India (Onsite) About Us:At DynaNet Online Support, we specialize in delivering outsourced customer experience and operational support solutions to high-growth brands. We partner with clients across industries to streamline...
-
IT Support
2 days ago
Navi Mumbai, Maharashtra, India Kenico Solutions and Services pvt Full time ₹ 2,80,000 - ₹ 4,20,000 per yearWe are seeking a proactive and technically skilled IT Support Executive to join our BPO operations team.The role involves providing first-level technical support to employees, ensuring smooth IT infrastructure functioning, and resolving technical issues in a high-volume environment.Key ResponsibilitiesProvide technical support (hardware, software, and...
-
Operations Support Manager
2 days ago
Mumbai, Maharashtra, India Qrata Full time ₹ 5,00,000 - ₹ 12,00,000 per yearDesignation- Support Operations LeadLocation:[ Mumbai / Bangalore / On-site]Experience:5+ yearsFunction:Operations / Customer SupportIndustry:Insurance | Fintech | Consumer ServicesAbout the RoleWe are looking for aSupport Operations Leadto manage our customer support operations across multiple channels. The ideal candidate will drive service excellence,...
-
Support Manager
1 week ago
Navi Mumbai, Maharashtra, India Autoplant Systems Full time ₹ 8,00,000 - ₹ 12,00,000 per yearLead, manage, and mentor the support team to deliver outstanding customer service.Oversee daily support operations, including ticket management, response times, and SLA adherence.Act as an escalation point for complex or critical customer issues
-
Operations Support Executive
3 days ago
Mumbai, Maharashtra, India Liberis Full time ₹ 2,50,000 - ₹ 7,50,000 per yearAbout Us:Liberis is on a mission to supercharge the power of small businesses all over the world - delivering the financial products they need to grow through a network of global partners.Before all else, Liberis is a technology company, connecting finance with small businesses.We use data to help partners understand their customers' real time needs and tech...
-
Operation Executive
2 weeks ago
Navi Mumbai, Maharashtra, India Thyrocare Technologies Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per yearThis job is provided by Key Responsibilities:Oversee daily operations of diagnostic centers to ensure seamless workflow and timely service delivery.Coordinate with internal teams (logistics, customer support, lab, and sales) for efficient operations.Monitor sample collection, transportation, and report delivery timelines.Ensure compliance with quality,...
-
E-commerce Operations Manager
1 day ago
Mumbai, Maharashtra, India D Analytical Support Full time ₹ 9,00,000 - ₹ 12,00,000 per yearResponsibilities:Manage assigned projects by organizing and leading teams to ensure effective completion and quality outcomes.Supervise and handle a team of at least 20+ members, fostering collaboration and accountability.Identify opportunities for improvement in existing projects and implement process enhancements.Communicate effectively with clients to...