HIH - Infrastructure Engineering Advisor– Evernorth

INTRODUCTION TO EVERNORTH: 

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group's existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

Job Title:

Infrastructure Engineering Advisor

Position Overview:

The Infrastructure Engineering Advisor position will represent Client Engineering as part of the Endpoint Automation team. This team engineers, develops and supports automation routines that manage the lifecycle of our Windows workstation endpoints.

Job Overview:

The position supports the endpoint automation needs for Client Engineering and will have the opportunity to support and collaborate with stakeholders throughout the Cigna Technology organization. The candidate will be responsible for developing and maintaining automation routines, primarily within the Microsoft System Center Orchestrator platform as well as maintaining the health, stability and product currency of the System Center Orchestrator platform.

Responsibilities:

Responsibilities include:

• Designing and developing new automation processes and enhancing existing processes, performance tuning, production support, reporting and technical documentation.

• Work within an Agile Kanban development team to deliver value to the organization

• Meet with stakeholders to define development efforts

• Troubleshoot issues that arise throughout the development process or in production

• Monitor running processes and recommend improvements

• Ability to establish and maintain key stakeholder relationships across the Client's organization.

Qualifications:

Education

• Any bachelor's degree

• 11-13 years of experience required

Experience

• Demonstrated experience with Microsoft System Center Orchestrator or other orchestration platform

• Demonstrated experience integrating multiple systems via API

• Strong experience with PowerShell and MS SQL

Skills

• Strong analytical and technical skills

• Technical skills that will benefit the candidate in the role:

  • Ability to create and follow logic flow diagrams

  • Experience with integrating systems via REST and SOAP APIs.

  • Knowledge of MS SQL for the purposes of selecting and updating data and creating views and stored procedures

  • Creating and editing reports in SQL Server Reporting Services and/or Tableau

  • General understanding of authentication and authorization technologies such as Kerberos, OAuth, OIDC, etc. and how to work with them

  • Experience with structured data and markdown languages such as JSON, XML, HTML

  • Strong skill in developing and troubleshooting PowerShell scripts

  • Experience integrating with Service Now

  • Experience with Git

• Self-motivated, organized team player who collaborates well with coworkers and upholds high integrity

• Ability to adapt in a dynamic work environment, learn quickly, contribute solutions

• Ability to prioritize and meet timelines and deadlines

• Familiarity with general enterprise technologies such as load balancers, IIS web servers, Active Directory, collaboration platforms, etc.

Equal Opportunity Statement:

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.