HIH - QA & Testing Lead Analyst - HIH - Evernorth

QA & Testing Lead Analyst - HIH - Evernorth

ABOUT EVERNORTH: 

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don't, won't or can't. 

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

QA & Testing -  Lead Analyst

Position Summary:

We value our talented employees and strive to help our associates grow professionally before recruiting new talent. If you believe this position aligns with your career goals, we encourage you to apply

Our people make all the difference in our success.

As a QA Lead Analyst – AI Engineer, you will be part of a dynamic team transforming healthcare and improving the lives of millions of members. This role blends backend engineering, system integration, and AI development, with a strong emphasis on quality assurance and reliability. You will help build and validate AI-powered solutions for automated document processing and intelligent customer service bots.

This position is ideal for experienced engineers with a background in backend or data engineering who are transitioning into AI development and want to lead quality assurance efforts across AI-enabled systems.

Key Responsibilities:

• Lead QA strategy and execution for AI-driven backend applications and services.
• Develop and maintain backend systems using Python, ensuring scalability and reliability.
• Design and implement automated test frameworks for APIs and AI components using Python-based tools.
• Collaborate with engineering teams to integrate and validate AI models within backend workflows.
• Ensure robust system integration across cloud and on-prem platforms, focusing on data integrity and transaction reliability.
• Manage failure handling, validation, and retry mechanisms to ensure system resilience.
• Support cloud infrastructure operations, preferably within AWS environments.
• Contribute to the adoption and testing of AI tools such as Langchain, LangGraph, and Agentic.

Desired Qualifications:

• 5–8 years of experience in backend development, data engineering, or QA engineering.
• Strong proficiency in Python and frameworks such as FastAPI, Django, and Pydantic.
• Experience in designing and executing automated test suites for APIs and backend services.
• Solid understanding of system integration, transaction management, and error handling.
• Familiarity with cloud platforms (AWS preferred) and CI/CD pipelines.
• Exposure to AI development tools and frameworks (Langchain, LangGraph, Agentic is a plus).
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills across cross-functional teams.

Education and Training Required:

Degree in Computer Science, Artificial Intelligence, or a related field. 

Location & Hours of Work

• Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate.
• Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required.

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.