Travel & Expense Administrator – Shared Services (India)
2 weeks ago
KEY RESPONSIBILITIES
T&E and Corporate Card Administration
- Review travel and procurement card applications for completeness and compliance; obtain required approvals.
- Issue cards, set limits, update profiles and maintain accounts in Bank of America Works and Concur.
- Establish employee Concur accounts, send welcome information, and provide initial training resources.
- Monitor card activity for adherence to company policy; enforce limits and escalate violations.
Expense Management & Compliance
- Audit expense reports for compliance with policy
- Identify trends, recurring issues, and non-compliance; escalate non-compliance trends.
- Monitor delinquent/unsubmitted reports and follow up with employees/managers
- Validate eligibility for card issuance and expense approval roles
- Serve as escalation point for travel or emergency expense situations.
Analytics & Reporting
- Deliver monthly spend, trend and violation reports to AP leadership
- Perform quarterly audits and publish compliance findings
- Analyze recurring exceptions and recommend policy or process improvements
- Identify automation opportunities for notifications, audit routines, and reporting.
Employee Training & Support
- Provide guidance and training to employees on card and expense policies and Concur system functionality.
- Promote adoption of available self-service tools to reduce manual support requests.
- Communicate policy changes and compliance reminders.
Broader Accounts Payable Integration
- Support AP month-end close with card allocations and reconciliations.
- Review SAP-Concur interface errors and ensure timely corrections
- Collaborate with AP team members to reinforce standardized AP/T&E processes.
REQUIRED EXPERIENCE
- 2–4 years in shared services, finance operations, accounts payable, or related financial role.
- Experience with SAP, Concur, and Bank of America Works preferred.
- Strong Excel and Microsoft Office proficiency.
- Associate's degree strongly desired.
REQUIRED SKILLS
- Strong communication and customer-support orientation.
- Ability to manage high volumes and multiple priorities.
- Strong attention to detail and data accuracy.
- Ability to enforce compliance while maintaining service quality.
- Comfortable working across multiple systems and process workflows.
- Analytical mindset for spotting trends, exceptions, and control gaps.
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Chennai, Tamil Nadu, India, Tamil Nadu Live Connections Full timeKEY RESPONSIBILITIES T&E and Corporate Card AdministrationReview travel and procurement card applications for completeness and compliance; obtain required approvals.Issue cards, set limits, update profiles and maintain accounts in Bank of America Works and Concur.Establish employee Concur accounts, send welcome information, and provide initial training...
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