Work Force Management Manager

2 weeks ago

Hyderabad, Telangana, India Gebbs Healthcare Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job Title: Manager – Business Excellence (Workforce Management)

Shift: Rotational Shift

Location: Hyderabad

Department/Vertical: Business Excellence – WFM

Work from office

Duties & Responsibilities

  • Lead and manage a team of business excellence professionals focused on workforce management processes.
  • Analyze workforce management data (scheduling, staffing levels, productivity) to identify inefficiencies and improvement opportunities.
  • Develop and implement process improvement initiatives to optimize workforce management practices, enhancing efficiency, cost-effectiveness, and employee engagement.
  • Partner with HR and other departments to ensure alignment of workforce management improvements with broader talent management strategies.
  • Manage development and execution of workforce management-related business excellence projects.
  • Plan, schedule, budget, and allocate resources effectively to ensure successful project completion.
  • Monitor project progress, identify & mitigate risks, and ensure projects meet established goals and deadlines.
  • Develop and deliver training programs/workshops on best practices in workforce management and business excellence methodologies for employees.
  • Track and report impact of business excellence initiatives on workforce management metrics and overall organizational performance.

Skills Required

  • Workforce Management Knowledge: In-depth understanding of workforce management including scheduling, budgeting, staffing models, and employee engagement strategies.
  • Project Management Skills: Experience with planning, scheduling, budgeting, resource allocation, and risk management.
  • Data Analysis & Problem Solving: Advanced proficiency in data analysis techniques, root cause identification, and development of data-driven solutions.

Qualifications

  • Bachelor's degree (required).
  • Minimum 7 years of experience in workforce management, including leading improvement initiatives.
  • Certifications in workforce management  (preferred).

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