Technical Support Analyst

Remote, India, Full Time, Individual Contributor, 1 year of experience Who We Are At Yuno, we are building the payment infrastructure that enables all companies to participate in the global market. Founded by a team of seasoned experts in the payments and IT industries, Yuno provides a high-performance payment orchestrator. Our technology offers companies...

Job Description Join our customer-facing Technical Support team as aBackup Analyst Support, where you will be the first point of contact for users requiring assistance with our products. This role is ideal for professionals with experience in phone, chat, or email-based support, particularly in IT or SaaS environments. You'll troubleshoot technical issues,...

We are looking for a proactive and customer-focused Technical Support Analyst to provide L1 and L2 technical assistance via internal voice and remote support channels. The candidate will handle system, application, and network-related incidents for internal employees and ensure quick resolution or escalation as per SLA.Key Responsibilities:L1 Support...

Role: Global Technical Support Analyst (L1 End User Support)·      Responsible to take ownership of end-user issues end-to-end and resolve it ASAP.·      Responsible for delivering high-class customer service to end-users on their IT needs.·      Handle calls, chats, and service tickets as part of the daily task – be responsible for...

About BU:SaaSOps manages post-production support and the overall experience of Epsilon PeopleCloud products for our global clients. This function is responsible for product support, incident management, managed operations and the automation of processes. The team has successfully incubated and mainstreamed Site Reliability Engineering (SRE) as a practice, to...

**Job Title**: Administrative & IT Support Assistant **Job Summary**: We are seeking a proactive and organized **Administrative & IT Support Assistant** with at least 1 year of experience. **Key Responsibilities**: - Handle day-to-day office tasks such as managing supplies, coordinating office repairs, and maintaining general office cleanliness. -...

Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic,...

Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic,...

As a Technical solution Analyst II, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used. including capturing log files , querying tables, updating database fields and cycling servers....

**Job description**: **About Ionage**:Ionage is at the forefront of accelerating electric vehicle (EV) adoption by offering innovative solutions that mitigate range anxiety, provide intelligent routing, and a universal wallet to give EV owners a frictionless charging experience. We also offer robust APIs and SDKs to enterprises in the EV charging ecosystem...