MIS & Business Operations

Job Description: Junior Executive / Senior Executive - MIS & Business Operations (Telecom & Infrastructure)

Position: Junior Executive / Senior Executive - MIS & Business Operations

Industry: Telecom /Transmission/ Solar / Industrial Infrastructure

Department: Civil / Structural Engineering

Experience: 3 - 5 Years

Location: Hyderabad with PAN India responsibility

CTC: ₹3.60 LPA - ₹5.40LPA

Job Summary

We are seeking a dynamic and analytical MIS Executive/Sr, Executive to oversee and refine our business operations and drive strategic expansion. The ideal candidate will be the linchpin between our technical operations, client management, and business development efforts. You will be responsible for developing robust MIS, policies, and systems to manage our PAN India portfolio of telecom towers, solar structures, and other industrial assets, ensuring operational excellence and identifying new avenues for growth.

Key Responsibilities

1. Management Information Systems (MIS) & Operational Governance:

• Design, implement, and manage comprehensive MIS dashboards and reports to monitor PAN India operations.
• Analyse operational data to identify trends, inefficiencies, and opportunities for improvement.
• Establish and enforce standard operating procedures (SOPs) and policies for all operational verticals.

2. Technical Operations & Asset Management:

• Oversee and systematize the management of key technical functions through team leads and circle leads:
• Technical Audits: Schedule and manage structural and safety audits for towers and infrastructure.
• Reverse Engineering: Develop processes for analysing and documenting existing structures for upgrade and reinforcement projects.
• Tower Strengthening & Maintenance: Implement a proactive maintenance and structural upgrade regime to ensure 100% asset integrity and compliance.

3. Client Interaction & Business Development:

• Serve as a key point of contact for clients, ensuring their requirements are met and expectations are exceeded.
• Analyse operational data and client feedback to identify opportunities for service improvement and business expansion.
• Actively support the tendering department by providing technical insights, cost analysis, and operational data for bidding on new projects.

4. Strategic Expansion & Development:

• Leverage deep industry experience to identify new market opportunities in Telecom Infrastructure, Solar, Railways, and Industrial Structures.
• Collaborate with the leadership team to develop strategies for PAN India business growth and market penetration.
• Use data-driven insights from the MIS to make recommendations for capital investment and resource allocation.

5. Team Leadership & Coordination:

• Provide guidance and oversight to Team Leads and Circle Leads across India.
• Ensure seamless communication and coordination between the central operations team and on-ground circle teams.

Required Qualifications & Experience

• A bachelor's degree in Engineering (Civil, Mechanical, Electrical) or a related field. An MBA would be a distinct advantage.
• 5+ years of relevant experience in operations, MIS, or business development within the telecom infrastructure (tower industry), solar power structures, railway infrastructure, or heavy industrial structures sector.
• Proven experience in developing and managing MIS (e.g., using Power BI, Tableau, Advanced Excel) for large-scale, PAN India operations.
• Demonstrable knowledge of technical processes including structural audits, tower maintenance, reverse engineering, and strengthening projects.
• Strong experience in client-facing roles and a proven track record of contributing to business growth.
• Excellent understanding of the tendering process in the relevant industries.

Desired Skills & Competencies

• Strategic Thinker: Ability to see the big picture and translate operational data into business strategy.
• Analytical & Problem-Solver: Expert in data analysis with a keen eye for identifying root causes and implementing effective solutions.
• Excellent Communicator: Strong verbal and written communication skills for effective client interaction and team management.
• Leadership & Influence: Ability to lead and coordinate teams indirectly across a decentralized PAN India structure.
• Proactive & Results-Oriented: A self-starter who takes initiative and is driven to achieve and exceed targets

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Thanks & Regards

Jyoti (Recruitment Executive)

Orbitouch Outsourcing Pvt Ltd

Job Types: Full-time, Permanent

Pay: ₹300, ₹540,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• how much experience do you have in MIS Operation?
• do you have Proven experience in developing and managing MIS (e.g., using Power BI, Tableau, Advanced Excel) for large-scale, PAN India operations.?
• do you have an experience in Telecom /Transmission/ Solar / Industrial Infrastructure industry?
• Currently are you working in same industry?
• what is your notice period?
• what is your current ctc?
• what is your expected ctc?

Experience:

• Junior Executive / Senior Executive - MIS & Business : 3 years (Required)

Work Location: In person