Senior Staff Business Analyst

Who We Are
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

Who You Are
We are seeking a seasoned
Senior Staff Business Analyst
to lead and manage the Product function for the
TPP (The Policy Processor)
track. This individual will play a critical role in driving requirement analysis, solution design, and delivery coordination across cross-functional teams. As a key member of the product team, the Senior Staff BA will manage a team of Business Analysts, act as a bridge between product management and delivery teams, and ensure successful execution of product initiatives with a focus on quality, clarity, and timely delivery.

What You'll Do

• Lead the end-to-end requirements lifecycle for the TPP product, from discovery to documentation and validation.
• Manage, mentor, and guide a team of Business Analysts, ensuring high-quality output and adherence to standards.
• Collaborate closely with Product Managers to translate vision and strategy into actionable user stories and functional requirements.
• Drive and contribute to solution design sessions in partnership with Architects, Developers, and QA teams.
• Facilitate Agile/Scrum ceremonies including sprint planning, backlog grooming, and daily stand-ups.
• Ensure effective use of tools like JIRA and Confluence for tracking, documentation, and collaboration.
• Act as the primary point of contact for cross-functional alignment between Product, Engineering, QA, and other stakeholders.
• Proactively identify and mitigate risks or blockers affecting project scope, quality, or timelines.

What You'll Need

• 10+ years of experience in Business Analysis, with at least 3 years in a lead or senior role.
• Proven experience in enterprise software, SaaS, or insurance/financial services domain is a strong plus.
• Hands-on experience managing Business Analysts, and coordinating with development and QA teams.
• Strong proficiency with JIRA, Confluence, and Agile/Scrum practices.
• Support and enhance Business Process Orchestration by aligning product capabilities with configurable workflows and decisioning frameworks.
• Excellent skills in stakeholder communication, problem-solving, and cross-functional collaboration.
• Ability to break down complex requirements into simple, actionable components.
• Strong understanding of product lifecycle management and solution architecture concepts.

Preferred Qualification

• Certification in CBAP, PMI-PBA, CSPO, SAFe, or related disciplines.
• Strong knowledge of Life & Annuity domain
• Experience with Business Process Orchestration tools (e.g., Camunda, BPMN engines) is a strong plus
• Experience with Life and Annuity new business and policy administration systems.
• Exposure to CI/CD environments
• Experience API-centric products.

WHAT'S IN IT FOR YOU?
At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.