Customer Support Executive-Airlines

3 days ago

Navi Mumbai, Maharashtra, India Wipro Full time ₹ 2,00,000 - ₹ 6,00,000 per year
  1. Customer Service via Calls: The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills.
  2. Eligibility Criteria: Graduates and undergraduates can apply, but candidates with degrees like MBA, BTech, BCA, BSc IT/CS, BE, MTech, MCA, or CA are not eligible.
  3. Skill Requirements: Must have excellent voice and accent, grammar, and analytical skills, along with a strong customer service focus and telephone etiquette.
  4. Preferred Experience: Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centers are preferred. IATA certification is a plus.
  5. Job Logistics: The position is Work From Office at Airoli Mindspace, with 5-day working, 247 shift flexibility, and preference for immediate joiners.

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