Multimedia Project Manager

We are seeking an experienced Multimedia Project Manager to join our dynamic multimedia team, working closely with our Multimedia Learning Architect to deliver exceptional animation and video-based learning solutions for our clients. This role requires a project management professional with specific experience in multimedia production who can navigate the complexities of creative workflows while maintaining commercial focus and client satisfaction. The successful candidate will manage multiple concurrent projects, coordinate cross-functional teams, and ensure seamless delivery of high-quality multimedia learning content.

Key Responsibilities

Project Planning & Execution

- Lead end-to-end project management for multimedia learning projects including animations, videos, and interactive content
- Develop comprehensive project plans, timelines, and resource allocation strategies
- Coordinate complex production workflows involving creative, technical, and instructional design teams
- Manage project scope, budget, and deliverables to ensure on-time, on-budget completion
- Implement project management methodologies tailored to multimedia production environments
- Facilitate project kick-offs, milestone reviews, and post-project evaluations

Client Relationship Management

- Serve as primary client contact for project communications and updates
- Manage client expectations regarding timelines, deliverables, and project scope
- Conduct regular project status meetings and provide transparent progress reporting
- Handle scope changes, client feedback integration, and change management processes
- Build strong working relationships with client stakeholders at various levels
- Ensure client satisfaction throughout the project lifecycle

Team Coordination & Resource Management

- Coordinate work across client PM, SMEs, multimedia specialists, animators, video producers, and instructional designers
- Manage resource allocation and capacity planning across multiple concurrent projects
- Facilitate collaboration between internal teams and external vendors/contractors
- Support the Multimedia Learning Architect in team workflow optimization
- Ensure clear communication channels and information flow across all project stakeholders
- Manage project documentation and maintain organized project repositories
- Coordinate with contractual/external resources for work allocation and tracking as per schedule

Quality Assurance & Delivery

- Implement quality control processes for multimedia deliverables
- Coordinate review cycles, feedback incorporation, and approval processes
- Ensure all deliverables meet client specifications and internal quality standards
- Manage technical testing, user acceptance testing, and final delivery processes
- Oversee version control and asset management throughout production
- Facilitate handover processes and post-delivery support coordination

Process Improvement & Efficiency

- Identify opportunities to streamline project workflows and improve efficiency
- Support implementation of new tools, technologies, and AI-enhanced processes
- Contribute to the development of project management templates and best practices
- Analyze project metrics and provide insights for continuous improvement
- Collaborate with leadership on process standardization and optimization initiatives
- Document lessons learned and share knowledge across the team

Commercial Management

- Monitor project budgets, track expenses, and manage cost control
- Coordinate with finance teams on project billing and revenue recognition
- Support proposal development with accurate effort estimates and timeline projections
- Manage vendor relationships, contracts, and procurement processes
- Ensure projects remain commercially viable while meeting quality expectations
- Contribute to project profitability analysis and reporting

Required Qualifications

Education & Experience

- Bachelor's degree in Project Management, Business, Communications, or related field
- 5 years of project management experience, preferably in multimedia, creative, or learning content production
- 3 years managing animation, video, or e-learning development projects
- Experience working in consultancy or agency environment
- PMP, PRINCE2, or equivalent project management certification preferred

Technical Skills

- Proficiency in project management software (MS Project, )
- Understanding of multimedia production workflows and timelines
- Familiarity with creative software and production processes (Adobe Creative Suite awareness)
- Knowledge of learning and development project lifecycles
- Experience with collaborative tools and document management systems
- Basic understanding of web technologies and e-learning platforms

Core Competencies

- Strong organizational and time management skills with ability to manage multiple projects simultaneously
- Excellent communication and interpersonal skills for client and team interactions
- Problem-solving abilities and capacity to work under pressure
- Attention to detail and commitment to quality delivery
- Commercial awareness and budget management skills
- Adaptability and flexibility in fast-paced, creative environments
- Leadership skills and ability to influence without direct authority