RTA / RTA Lead

Real Time Analyst RTA -WFMEnsuring real time Queues monitoringReal time Shrinkage TrackingReal time Service level Monitoring & Reporting for each intervalBusiness agreed reports interval wise APR- Break Schedules- Login Issues & Monitoring Required Candidate profileLine Adherence mandatory

Real-Time Analyst (RTA) Workforce Management | Lumina DatamaticsExperience Required: 2+ years in RTAWork Location: Andheri East, Mumbai(Work from OfficeJob Type: Full-time | US Shift-based (24x7 Rotational)About the CompanyLumina Datamatics is a trusted partner providing Content Services, Retail Support Services, and Technology Solutions to global leaders in...

RTA Operations, Branch Co-ordination, Investor Services, Call center and CRM Management.

PURPOSE OF THE ROLEA diligent player taking ownership of customer issues and ensuring that all the problems are resolvedeffectively. Handling critical escalations to higher management and Regulatory authorities. Needs to be agood communicator who can work under challenging environment.RESPONSIBILITIESHandling escalations, Regulatory queries and ensuring...

Monitor real-time performance metrics such as Line Adherence, call volumes, SLA & agent availability across multiple channels (phone, chat, email, etc.). Identify & address deviations from planned schedules such as under-staffing or over-staffing. Required Candidate profile5+ yrs exp in RTA with min 1yr as TL must. Should be of working in Rotating Shifts &...

We are looking for a Customer Support & Operations Executive to support mutual fund distributors and their clients on the Creso platform. This role is ideal for someone who has worked in mutual fund operations, RTAs (CAMS / KFin), asset management companies, or distributor back-office teams and is looking for more ownership and growth in a fast-moving...

Role & responsibilities Complied day-to-day Secretarial Compliance/affairs of the Listed company, Legal Matters, including convening & conducting Board Meetings, Committee meetings & Annual General Meeting of the Company, Liasoning with MCA, BSE, NSE, SEBI, NSDL, CDSL, RTA & Investors and handle other related matters thereonPreferred candidate profile CS...

Maintain records of all documents & issue it to respective teams on timely basis • Placing order on NSENMF/ RTA Poral (Kfintech & Edge 360)NSE Uploading Documents , KYC VerificationMutual fund back office operations Required Candidate profileGood understanding of financial and non-financial Mutual Fund transactionsDetail-oriented with strong documentation...

Role & responsibilitiesRecord-keeping and transaction processingInvestor support and query resolutionCompliance and regulatory adherenceCollaboration with internal teamsCoordination with external stakeholders (AMCs, sales teams, RTA)Preferred candidate profileGraduate or Postgraduate, preferably in FinanceUnderstanding of the mutual fund industry is...

Real-Time Analyst (RTA) Workforce Management | Lumina DatamaticsExperience Required: 2+ years in RTA Work Location: Andheri East, Mumbai(Work from Office)Job Type: Full-time | US Shift-based (24x7 Rotational)About the CompanyLumina Datamatics is a trusted partner providing Content Services, Retail Support Services, and Technology Solutions to global leaders...