Billing Associate

1 day ago

Mumbai, Maharashtra, India Endurance International Group Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Who we are.

Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Group, Newfolds mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, , A Small Orange, MOJO Marketplace, BigRock, and ResellerClub.

As a Billing Associate, you will be the primary contact for all Billing issues reported on our website.

Your ultimate responsibility is to provide support for billing queries reported by Resellers over email and calls. Ensure payments we receive on our website is from a genuine source and Resellers comply to our terms of service.

What youll do & how youll make your mark.

  • Assisting Resellers & Customers over calls & emails for billing queries like:

How to add funds to their accounts.

Mode of payments.

Basic queries related to integration of Payment Gateways with the Reseller account.

Product Pricing & Promo information.

Processing Refund Requests.

  • Billing related tasks from Sales Team.
  • Reconciliation of daily transactions.
  • Review risky transaction and identify Frauds
  • Risky related task such as reversals, deletions etc
  • Daily operations involving billing and risk assessment.
  • Verify documents received as proof of payments and account ownership.

Who you are & what you'll need to succeed.

  • 0-2 years' experience in Risk Assessment, Payment Gateway Support, Customer Service or

similar capacity, preferably on an IT platform.

  • Graduate from any stream. Preferably Commerce, Engineering, or BSC (IT or Computers).
  • Impeccable communication skills.
  • Good working knowledge of computers and the Internet; strong ability to develop new

skills.

  • Proficient in MS. Excel and MS. Word.
  • Logical and analytical thought process.
  • Avid internet user.
  • Good investigative skills and strong attention to detail.

Why you'll love us.

  • We've evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from- home, hybrid, or work-from-the-office environment.
  • Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
  • We celebrate one another's differences. We're proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.
  • We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time.
  • All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
  • Where can we take you? We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold

  • Billing Associate

    1 week ago

    Mumbai, Maharashtra, India Newfold Digital Full time

    Who we are.Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Group, Newfold's mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's...

  • Billing Associate

    1 week ago

    Mumbai, Maharashtra, India Newfold Digital Full time

    Who we are.Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold's mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The...

  • Billing Associate

    4 days ago

    Mumbai, Maharashtra, India Newfold Digital Full time

    Who we are.Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold's mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The...

  • Billing Associate

    1 day ago

    Mumbai, Maharashtra, India Eureka Forbes Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Billing Desk person take over the following :(Post receiving PO's from Partners – Sales team to inform partners on this billing desk ID to be included so that PO's flow into this ID )Convert PO to SOProduct Code/Plant code changes in coordination with Commercial & Logistics teamUpdate Sales team in case of Blocked orders / Credit limit issuesForwarding the...

  • Billing and Risk Mitigation Associate

    12 hours ago

    Mumbai, Maharashtra, India Newfold Digital Full time

    Job DescriptionWho we are.Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold's mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive...

  • Billing and Risk Management Specialist

    2 hours ago

    Mumbai, Maharashtra, India beBeeRiskAssessment Full time ₹ 20,00,000 - ₹ 40,00,000

    About the RoleThe Billing and Risk Mitigation Associate will be the primary contact for all billing issues reported on our website.Responsibilities include assisting resellers and customers with billing queries, processing payments, reconciling daily transactions, and identifying potential frauds. The ideal candidate will have 0-2 years of experience in risk...

  • Manager - Contract Admin & Billing

    12 hours ago

    Mumbai, Maharashtra, India Adani Realty Full time US$ 60,000 - US$ 1,20,000 per year

    ResponsibilitiesContract Administration & Documentation:Administer and manage contracts with contractors, consultants, and vendors to ensure adherence to terms, conditions, and timelines.Draft and issue routine correspondence, such as notices, meeting minutes, and contract letters, ensuring compliance with contractual protocols.Maintain accurate records of...

  • Associate - Billing & Cash

    4 days ago

    Mumbai, Maharashtra, India Equifax Full time

    Job DescriptionSynopsis of the roleWe are seeking a dedicated AR Specialist to join our finance team. The successful candidate will be responsible for ensuring the accurate and timely day to day billing activities, Ledger reconciliations, and helping clients in resolving their queries.What Youll Do- Raising monthly sales invoices/ Credit notes/Debit notes in...

  • Associate - Billing & Cash

    1 day ago

    Mumbai, Maharashtra, India Equifax Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Synopsis of the roleWe are seeking a dedicated AR Specialist to join our finance team. The successful candidate will be responsible for ensuring the accurate and timely day to day billing activities, Ledger reconciliations, and helping clients in resolving their queries.What you'll doRaising monthly sales invoices/ Credit notes/Debit notes in oracle...

  • Payment Associate-

    4 weeks ago

    Mumbai, Maharashtra, India Harris Global Business Services (GBS) Full time

    Job DescriptionHiring Manager: Lenson FernandesBusiness Unit: ResolvJob Title: Payment AssociateHeaderHere at Harris, we have 5 different business verticals, Public Sector, Healthcare, Utilities, Insurance and Private sector, with over 12,000 employees and more than 100,000 customers located in 200 countries around the globe. We need your help to keep...