Digital Support
5 days ago
Job Title:
Digital Support Executive
Department:
Sales / Customer Support
Job Summary
We are looking for a motivated and customer-focused
Digital Support Executive
to connect with new and existing leads, provide process guidance, and build strong client relationships. The role requires excellent communication skills, ability to meet daily targets, and proactive follow-ups to ensure client satisfaction.
Key Responsibilities
- Reach out to fresh and follow-up leads through outbound calls, video calls, and webinars.
- Achieve daily call targets and complete assigned tasks within deadlines.
- Provide clear process guidance and support to prospects and clients.
- Build and maintain strong client relationships through effective communication and follow-ups.
- Maintain accurate records of calls, interactions, and follow-up activities.
- Take initiative to drive results and contribute to team success.
Requirements
- Graduate (any discipline).
- 0–2 years of experience in customer support / telesales / inside sales.
- Strong verbal and written communication skills.
- Ability to multitask and work within timelines.
- Proficiency in MS Office and CRM tools (preferred).
Skills: communication skills,customer support,customer,outbound,digital,communication
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