Retail Specialist

6 days ago

Bhiwandi Kalyan Thane, India Peppermint Communications Full time ₹ 15,00,000 - ₹ 25,00,000 per year

About the Role

We are launching a next-generation lingerie retail venture that merges online retail, quick commerce, and offline multi-brand retailing into a seamless omni-channel experience. To drive this vision, we are seeking a Retail Tech & Omni-Commerce Strategist with strong expertise in e-commerce marketplaces, retail technology, and fashion business strategy.

This is a futuristic leadership-track role, and exceptional candidates will be considered for ESOPs (Employee Stock Ownership Plans), aligning them with the long-term growth of the project.

Work Location: Bhiwandi (Kalyan), Mumbai

Eligibility: Only candidates who can travel daily or relocate to Bhiwandi should apply.

Key Responsibilities (Day-to-Day Role)

E-Commerce & Marketplace Operations

  • Manage product listings, catalogs, pricing, and promotions across leading marketplaces (Amazon, Myntra, Ajio, Flipkart, Nykaa Fashion, etc.).
  • Optimize visibility and sales through SEO, keyword strategy, and platform-specific campaigns.
  • Monitor performance metrics (traffic, conversion, AOV, returns) and prepare weekly reports.

Omni-Channel Retail Strategy

  • Build synergy between online stores, quick commerce platforms (Blinkit, Zepto, Instamart, etc.), and offline multi-brand outlets.
  • Develop customer engagement strategies that create a consistent brand experience across channels.
  • Explore opportunities to integrate technology into retail store experiences (smart trial rooms, virtual fitting guides, loyalty programs).

Technology & Process Automation

  • Leverage tech tools for inventory management, order tracking, CRM, and analytics.
  • Implement automation in cataloging, customer service, and reporting for efficiency.
  • Work with IT and development teams to build custom retail dashboards, mobile app features, and e-commerce tools.

Fashion & Consumer Insights

  • Stay updated with lingerie, sleepwear, and activewear trends globally.
  • Work with design and merchandising teams to align collections with consumer preferences.
  • Conduct competitor analysis and identify gaps in the market for product innovation.

Marketing & Partnerships

  • Collaborate with marketing teams for digital campaigns, influencer collaborations, and social media activations.
  • Develop tie-ups with associations, fashion communities, and retail networks for visibility and expansion.
  • Oversee content creation (blogs, videos, styling guides) to position the brand as a category thought leader.

Business Growth & Expansion

  • Drive P&L responsibility for online & offline retail channels.
  • Develop new revenue models (subscriptions, lingerie styling services, retail memberships).
  • Explore global sourcing and export opportunities for scaling lingerie retail business.

Required Skill Set

  • Education: IT / Computer Science / Tech graduate with exposure to business or retail management preferred.
  • Experience: 35 years in marketplace e-commerce / omni-channel retail (experience in lingerie, fashion, or lifestyle is a plus).
  • Technical Knowledge: Strong in Excel, Power BI, CRM systems, Inventory Management Software, Marketplace Dashboards.
  • Retail Understanding: Knowledge of online retail, quick commerce, and offline multi-brand retail ecosystems.
  • Fashion & Consumer Knowledge: Keen interest in lingerie and intimate wear as a fashion category.

Soft Skills:

  • Strong communication & negotiation skills.
  • Analytical mindset with ability to convert data into strategy.
  • Ability to work in a fast-paced, startup-like environment.

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