Retail Specialist

About the Role

We are launching a next-generation lingerie retail venture that merges online retail, quick commerce, and offline multi-brand retailing into a seamless omni-channel experience. To drive this vision, we are seeking a Retail Tech & Omni-Commerce Strategist with strong expertise in e-commerce marketplaces, retail technology, and fashion business strategy.

This is a futuristic leadership-track role, and exceptional candidates will be considered for ESOPs (Employee Stock Ownership Plans), aligning them with the long-term growth of the project.

Work Location: Bhiwandi (Kalyan), Mumbai

Eligibility: Only candidates who can travel daily or relocate to Bhiwandi should apply.

Key Responsibilities (Day-to-Day Role)

E-Commerce & Marketplace Operations

• Manage product listings, catalogs, pricing, and promotions across leading marketplaces (Amazon, Myntra, Ajio, Flipkart, Nykaa Fashion, etc.).
• Optimize visibility and sales through SEO, keyword strategy, and platform-specific campaigns.
• Monitor performance metrics (traffic, conversion, AOV, returns) and prepare weekly reports.

Omni-Channel Retail Strategy

• Build synergy between online stores, quick commerce platforms (Blinkit, Zepto, Instamart, etc.), and offline multi-brand outlets.
• Develop customer engagement strategies that create a consistent brand experience across channels.
• Explore opportunities to integrate technology into retail store experiences (smart trial rooms, virtual fitting guides, loyalty programs).

Technology & Process Automation

• Leverage tech tools for inventory management, order tracking, CRM, and analytics.
• Implement automation in cataloging, customer service, and reporting for efficiency.
• Work with IT and development teams to build custom retail dashboards, mobile app features, and e-commerce tools.

Fashion & Consumer Insights

• Stay updated with lingerie, sleepwear, and activewear trends globally.
• Work with design and merchandising teams to align collections with consumer preferences.
• Conduct competitor analysis and identify gaps in the market for product innovation.

Marketing & Partnerships

• Collaborate with marketing teams for digital campaigns, influencer collaborations, and social media activations.
• Develop tie-ups with associations, fashion communities, and retail networks for visibility and expansion.
• Oversee content creation (blogs, videos, styling guides) to position the brand as a category thought leader.

Business Growth & Expansion

• Drive P&L responsibility for online & offline retail channels.
• Develop new revenue models (subscriptions, lingerie styling services, retail memberships).
• Explore global sourcing and export opportunities for scaling lingerie retail business.

Required Skill Set

• Education: IT / Computer Science / Tech graduate with exposure to business or retail management preferred.
• Experience: 35 years in marketplace e-commerce / omni-channel retail (experience in lingerie, fashion, or lifestyle is a plus).
• Technical Knowledge: Strong in Excel, Power BI, CRM systems, Inventory Management Software, Marketplace Dashboards.
• Retail Understanding: Knowledge of online retail, quick commerce, and offline multi-brand retail ecosystems.
• Fashion & Consumer Knowledge: Keen interest in lingerie and intimate wear as a fashion category.

Soft Skills:

• Strong communication & negotiation skills.
• Analytical mindset with ability to convert data into strategy.
• Ability to work in a fast-paced, startup-like environment.