Transport Executive

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Job Description: Transport ExecutiveLocation: Hyderabad (Aquila & Centaurus)Department: Transport Services / Facilities ManagementReports To: Assistant Manager Transport / Transport ManagerPosition OverviewWe are seeking a dedicated Transport Executive to support and manage daily transport operations serving the client's employees across Hyderabad's Aquila and Centaurus locations. This role requires an operationally-focused professional who can seamlessly work between both sites, ensuring reliable and efficient transportation services while maintaining high standards of employee satisfaction and operational excellence.Key ResponsibilitiesDaily Transport Operations SupportSupport daily transport operations for the client's employees across both locationsMonitor vehicle schedules, route assignments, and driver deploymentsCoordinate real-time transport adjustments and handle service disruptionsTrack vehicle movements using GPS systems and transport management softwareManage employee transport requests, route changes, and special arrangementsEnsure optimal fleet utilization and route efficiency throughout the dayMulti-Location FlexibilityOperate seamlessly between Aquila and Centaurus locations as per operational needsMaintain consistent service standards and operational procedures across both sitesSupport coordination of transport services between locationsAdapt to varying employee transport patterns and demand at each siteFacilitate effective communication between transport teams at both locationsEmployee Service & SupportHandle employee transport queries, complaints, and service requestsProcess new transport registrations and route assignmentsCoordinate special transport arrangements for late working employeesManage transport-related communications and service updatesSupport employee onboarding with transport orientation and informationMaintain employee transport databases and contact informationFleet & Vehicle CoordinationMonitor vehicle availability, maintenance schedules, and service readinessCoordinate with drivers for route optimization and schedule adherenceTrack vehicle performance, fuel consumption, and operational metricsSupport vehicle inspections and maintenance coordinationHandle emergency vehicle replacements and backup arrangementsEnsure vehicles meet safety and cleanliness standardsVendor & Driver ManagementCoordinate with transport vendors and service providersMonitor driver performance, punctuality, and service qualityHandle driver-related issues, feedback, and performance improvementsSupport vendor compliance with safety and regulatory requirementsAssist in driver training and orientation programsMaintain driver contact databases and communication channelsTransport Booking & SchedulingManage transport booking systems and employee registrationsProcess route changes, cancellations, and temporary transport requestsCoordinate transport schedules for special events and extended working hoursHandle ad-hoc transport requirements and emergency situationsSupport transport planning for office events and corporate functionsMaintain accurate records of transport bookings and utilizationReporting & DocumentationGenerate daily transport reports and operational summariesTrack key performance metrics and service quality indicatorsMaintain transport operation logs and incident recordsSupport monthly reporting and performance analysisDocument employee feedback and service improvement suggestionsAssist in budget tracking and cost management reportingSafety & Compliance SupportSupport compliance with transport safety regulations and protocolsMonitor adherence to traffic rules and safety standardsHandle incident reporting and documentation proceduresSupport driver safety training and awareness programsMaintain transport-related permits and compliance documentationAssist in emergency response and evacuation transport coordinationRequired QualificationsEducation & ExperienceBachelor's degree in any discipline (Transport Management, Operations, or Business preferred)2-4 years of experience in transport operations, logistics, or fleet managementExperience in corporate transport services or employee shuttle operations preferredBackground in coordination roles with customer service exposureKnowledge of Hyderabad traffic patterns and routes is advantageousCore CompetenciesTransport Operations KnowledgeUnderstanding of transport logistics and fleet management principlesKnowledge of route planning and optimization techniquesFamiliarity with GPS tracking systems and transport management softwareUnderstanding of vehicle maintenance and safety requirementsBasic knowledge of traffic regulations and compliance standardsOperational SkillsStrong organizational and coordination abilitiesExcellent attention to detail and accuracy in record-keepingAbility to multitask and handle multiple priorities simultaneouslyProblem-solving skills and ability to handle operational disruptionsTime management and ability to work under pressureCommunication & Service SkillsGood verbal and written communication skills in EnglishProficiency in local languages (Hindi, Telugu) preferredCustomer service orientation with employee interaction skillsAbility to handle complaints and resolve issues professionallyCoordination skills with drivers, vendors, and internal teamsTechnical SkillsProficiency in MS Office Suite (Excel, Word, Outlook)Experience with transport management systems or GPS tracking softwareBasic understanding of fleet management principlesKnowledge of mobile applications and communication toolsData entry and record maintenance capabilitiesKey Performance IndicatorsService Reliability: Support achievement of 95%+ on-time performanceEmployee Satisfaction: Contribute to maintaining satisfaction scores above 4.0/5.0Response Time: Address transport requests and issues within defined timelinesData Accuracy: Maintain 100% accuracy in transport records and documentationOperational Efficiency: Support cost optimization and resource utilization goalsCompliance: Ensure full adherence to safety and regulatory requirementsWorking Conditions & RequirementsLocation Flexibility: Regular rotation between Aquila and Centaurus based on operational requirementsWorking Hours: Extended hours coverage (6:30 AM - 9:30 PM) with roster systemPhysical Requirements: Field visits, vehicle inspections, and coordination activitiesAvailability: Flexibility for emergency situations and special event supportTravel: Movement between locations, vendor sites, and operational areasEssential Skills & AttributesService-Oriented Approach: Commitment to providing excellent employee transport experienceOperational Focus: Strong attention to operational details and service deliveryAdaptability: Comfortable working across different locations and situationsTeam Collaboration: Ability to work effectively with diverse teams and stakeholdersReliability: Consistent performance and dependable attendanceCareer Development OpportunitiesProgression to Senior Transport Executive or Assistant Manager Transport rolesCross-training in facilities management and operationsProfessional development in logistics and transport managementLeadership development opportunities within the transport teamIndustry certifications and specialized training programsCompensation & BenefitsCompetitive salary based on experience and qualificationsPerformance-based incentives and recognition programsTransportation allowance and fuel reimbursementMedical insurance and wellness benefitsProfessional development and training opportunitiesJLL employee benefits and career advancement pathwaysIdeal Candidate Profile: An operationally-focused professional with transport/logistics background, strong coordination skills, and the flexibility to support comprehensive transport operations across multiple locations while ensuring excellent service delivery to employees.Location: On-site –Hyderabad, TSScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. 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