International Voice Process _ Associate _ 35K _THANE

6 days ago

Thāne, Maharashtra, India BROWNROOF Consulting Services OPC Pvt Ltd Full time

Hiring Immediately International Voice Process Customer Service Associate | Thane

Are you ready to step into an international role that rewards your communication skills?

We are BROWNROOF, a highly trusted recruitment agency, and we're hiring on behalf of our prestigious international healthcare BPO client in Thane. This is your opportunity to join a leading organization with excellent earning potential and career growth.

Position: Associate - International Inbound Voice Process

Location: Thane

Salary: Upto 40,000 per month

Employment Type: Full-Time, Permanent

Key Highlights:

  1. Work with a Leading International Healthcare BPO
  2. 5-Day Work Week with Rotational Offs
  3. Permanent Employment
  4. Clear Growth Path & Career Development
  5. Professional Work Environment with Global Exposure

Job Responsibilities

  1. Handle inbound calls from international customers with empathy and professionalism.

  2. Listen actively to customer concerns and provide accurate information about healthcare services.

  3. Resolve queries efficiently using CRM software and internal knowledge bases.

  4. Document all interactions and maintain detailed records in company systems.

  5. Collaborate with team members and supervisors to ensure seamless service delivery.

  6. Meet individual and team performance targets while maintaining quality standards.

  7. Adapt to a fast-paced environment and manage multiple tasks simultaneously.

What We're Looking For:

  • Excellent English Communication Skills (Verbal & Written)
  • Strong Problem-Solving & Analytical Abilities
  • High Empathy & Active Listening Skills
  • Computer Literacy & CRM Knowledge
  • Comfortable Working in Night Shifts
  • Flexibility with Rotational Week Offs
  • Minimum 1 Year in Customer Service (Voice Process)
  • Healthcare BPO Experience is a BIG ADVANTAGE
  • Minimum HSC Passed (Graduates Preferred)

Perks and Benefits:

  1. Competitive salary package up to 40,000 per month (or even higher for exceptional candidates)

  2. Permanent employment with growth opportunities.

  3. Exposure to international healthcare processes.

  4. Skill development in CRM tools and customer service excellence.

  5. Collaborative team environment with supportive management.

  6. Clear career progression path within the organization.

WHY JOIN OUR CLIENT?

Our client is a reputed international healthcare BPO offering competitive pay, stability, and clear career progression. You'll work with international clients, gain valuable healthcare industry exposure, and build a rewarding long-term career.

Apply Now on

Submit your updated resume today through BROWNROOF and take the first step towards a promising career with our esteemed client. Don't miss this opportunity

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