Housekeeping Supervisor

7 hours ago

Brahmapur Orissa, India Spectrum HOTEL Full time ₹ 1,44,000 - ₹ 1,80,000 per year

Supervision & Operations

  • Supervise daily activities of room attendants, public area attendants, and laundry staff.
  • Assign duties, inspect work, and ensure rooms and public areas meet brand and cleanliness standards.
  • Check vacant and occupied rooms daily for cleanliness, maintenance issues, and guest supplies.
  • Ensure timely cleaning and release of rooms for guest arrivals and departures.
  • Coordinate with Front Office regarding room status (clean, vacant, occupied, OOO, OOS).

Staff Management & Training

  • Train housekeeping associates on cleaning procedures, chemical usage, grooming, and safety standards.
  • Monitor staff attendance, grooming, and discipline.
  • Motivate and counsel team members to maintain a positive work environment.
  • Conduct daily briefings before shift assignments.

Inventory & Supplies

  • Control usage and ordering of cleaning supplies, guest amenities, and linen.
  • Maintain par levels and ensure proper storage and labeling of chemicals.
  • Record and report any damaged or lost linen/equipment.

Guest Interaction & Service

  • Handle guest requests and complaints promptly and professionally.
  • Ensure special requests (e.g., extra amenities, baby cots, VIP setups) are fulfilled.
  • Follow up on guest feedback and take corrective action where necessary.

Inspections & Quality Control

  • Conduct random inspections of guest rooms and public areas for cleanliness, maintenance, and safety.
  • Maintain checklists and inspection reports.
  • Report maintenance issues to the Engineering Department and ensure timely rectification.

Coordination & Reporting

  • Coordinate with Front Office, Maintenance, and Laundry for smooth operations.
  • Prepare daily housekeeping reports, room status, and discrepancy reports.
  • Participate in departmental meetings and share improvement ideas.

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person

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