Solution Architect

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.

ABOUT THE ROLE

Role Description:

The role is responsible for leading and charting the course for the Product Lifecycle Management (PLM) technology product team that builds and transforms technology capabilities that positively impacts business outcomes.  This individual will be responsible for developing and leading a highly talented team that is built for delivering high-end and innovative technologies.  

The ideal candidate will have a proven track record of architecting solutions in technology-driven environments using 3DEXPERIENCE Cloud platform and has a passion for fostering innovation and excellence in the biotechnology industry.  Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. 

Roles & Responsibilities:

• Maintain strong communication with product owners, Dassault's architects, and agile product team, comprising of developers, testers and DevOps on architecting solutions in 3DEXPERIENCE platform

• Understand pros, cons and implement best practices of configuring solutions using configuration capabilities in the platform.

• Educate and guide the team on best practices and continuously coach them to follow the guidance established.

• Collaborate with geographically dispersed teams, including those in the US and other international locations. 

• Foster a culture of collaboration, innovation, and continuous improvement. 

• Understand the decision-making process, workflows, and business and information needs of business partners and stakeholders

• Contribute and define business outcomes + requirements, technology solutions, and services

• Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities

• Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as an escalation point and facilitating communication when service commitments are not met

• Ensure communication of key performance metrics and analysis of unmet needs

• Participate in stakeholder and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery

• Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services

• Facilitate best practice sharing, ensuring ongoing alignment with the Technology & Digital strategy

• Provide education to new partners with regards to IT service offerings

• Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy

Basic Qualifications and Experience:

• Master's / Bachelor's with years of experience in Business, Engineering, IT or related field 

Functional Skills:

Must-Have Skills:

• Strategize, plan, and implement various phases of PLM roadmap with a clear focus on eliminating manual workflows, streamlined process, and enabling digital thread using Dassault Systemes' 3DEXPERIENCE platform and integrating with key Amgen platforms

• Strong Technical/Functional experience solutioning and supporting GxP applications across Engineering, Clinical, Commercial and Quality functions.

• Demonstrated hands-on experience in managing technology solutions involving ENOVIA, DELMIA, CATIA Report Generator, NETVIBES, EKL, and OTScript in a SaaS environment.

• Strong hand-on experience with configuring and customizing solutions for Requirements, CAD, Risk, EBOM, MBOM, Configuration/Variants, Recipe, MPP, Document and Change management.

• Must have led multiple data migration from various sources to Enovia.

• Must have experience in creating solutions using Enterprise Integration Framework to integrate with enterprise systems such as Veeva vault, SAP, MES systems.

• Must be familiar with middleware systems such as Mulesoft, Boomi or Tibco.

• Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent. 

• Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment. 

• Exceptional collaboration, communication and interpersonal skills to effectively manage stakeholder relationships and build new partnerships.

• Experience in applying technology best practice methodologies: Scaled Agile (SAFe), ITIL, etc.

Good-to-Have Skills:

• Experience using and adoption of Scaled Agile Framework (SAFe) 

• Strong analytic/critical-thinking and decision-making abilities.  

• Ability to work effectively in a fast-paced, dynamic environment.

• Established business partnerships and IS governance practices involving senior business stakeholders

• Broad working knowledge of key IS domains and layers

Professional Certifications:

• Certification in 3DEXPERIENCE platform. (preferred)

• Scaled Agile Framework (SAFe) for Teams (preferred)

Soft Skills:

• Excellent leadership and team management skills. 

• Exceptional collaboration and communication skills. 

• High degree of initiative and self-motivation. 

• Ability to manage multiple priorities successfully. 

• Team-oriented with a focus on achieving team goals. 

• Strong presentation and public speaking skills.

• Excellent analytical and troubleshooting skills

• Ability to work effectively with global, virtual teams

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.