Administrative Executive

Executive - Administration Full-time, Experienced

Location: Mysore

JD- ID: AE

Reporting to: Manager

About EqualizeRCM Services:

Established in 2004 and headquartered in Austin, Texas, EqualizeRCM Services (ERCM) is a leading provider of Revenue Cycle Management (RCM) services to marquee clients in the US healthcare industry. ERCM supports every aspect of the RCM lifecycle and employs around 1,500 professionals worldwide.

In India, EqualizeRCM has been operating since 2005, with its headquarters in Mysuru and a newly launched facility in Coimbatore. The Indian operations consist of over 1,000 employees in Mysuru and 400+ team members in Coimbatore, delivering services in Accounts Receivable, Medical Billing, Medical Coding, Denials Management, Credentialing, Charge Entry, Payment Posting, and more.

EqualizeRCM is HIPAA and SSAE 18 SOC 1 Type II compliant and has been recognized eight times by Software Technology Parks of India (STPI) as the Highest Exporter – ITES in the Mysuru region (2010–2018).

Job Summary:

We are looking for an Admin Executive – Maintenance and Facilities to oversee daily administrative and facility operations in our Mysore and Coimbatore office. This role involves managing housekeeping, security, office infrastructure, vendor relationships, supplies, and employee support services to ensure a smooth, safe, and efficient work environment.

Key Responsibilities:

• Manage overall office administration including front office, supplies, and facility upkeep.

• Coordinate onboarding/offboarding processes—seating, IT assets, ID cards, and documentation.

• Maintain employee attendance, shift schedules, and access logs in coordination with HR and operations.

• Track and replenish office and pantry supplies; manage vendor relationships and procurement.

• Handle travel bookings, reimbursements, petty cash, courier dispatch, and vendor invoices.

• Liaise with building management, housekeeping, and security teams for day-to-day requirements.

• Ensure compliance with EqualizeRCM's security policies and HIPAA-related protocols.

• Assist in audit readiness—organize records, compliance checklists, and support documentation.

• Support internal events, team meetings, training sessions, and client visits.

• Maintain and organize administrative records—both physical and digital.

Required Skills & Qualifications:

• Graduate in any discipline (Business Administration or related field preferred).

• 2–4 years of experience in a similar administrative role, preferably in healthcare BPO/KPO or RCM domain.

• Good knowledge of MS Office (Excel, Word, Outlook).

• Excellent organizational, coordination, and communication skills.

• Ability to handle tasks independently, multitask, and maintain confidentiality.

• Comfortable working in a fast-paced, process-driven environment.

Reporting & Compliance:

• Generate MIS reports for all administrative and facility-related functions.

• Ensure adherence to safety, compliance, and quality standards across facilities.

Work Schedule:

• Rotational shifts (including day and evening shifts) based on operational needs.

• Flexibility with timing is essential to support US-based processes and ensure 24x5 administrative coverage.

Why Join EqualizeRCM?

• Dynamic work environment with a growing global healthcare services company

• Recognition-driven culture with opportunities for career growth

• Stable leadership and strong operational excellence

Compensation:

As per company standards and candidate experience. Preferred immediate joiners.

Headquarters: 3267 Bee Caves Road, Suite , Austin, Texas 78746 [E]: | CIN: U85110KA2005PTC036237