Internship Trainee

3 days ago

Bengaluru, Karnataka, India Sarathy Geotech & Engineering Services Pvt Ltd. Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Job Summary:

We are seeking a motivated Enrollment & Engagement Intern/ Telecaller to connect with leads from our database and guide them through the process of registering for our courses. The role involves follow-up on missed contacts, payment reminders, and post-course feedback collection.

Tasks

Key Responsibilities:

  • Lead Engagement & Registration:

Make outbound calls to leads, explain course details, and encourage registration. Assist with the registration process and maintain accurate records of all interactions.

  • Follow-Up on Missed Contacts:

Follow up with leads who were unavailable during the initial call. Send reminders via SMS or email if needed to encourage them to join the course.

  • Payment Follow-Up:

Contact registered students who haven't made payments, provide payment reminders, and ensure timely completion of enrollment.

  • Feedback Collection:

After course completion, follow up with participants to collect feedback for future course improvements.

  • Target Achievement:

Meet daily/weekly targets for course registrations, calls, and follow-ups. Track progress and report on key metrics to management.

Skills & Qualifications:

  • Strong communication skills, with the ability to explain course details clearly and persuasively.

  • Previous experience in telecalling or customer service is a plus.

  • Goal-oriented with the ability to handle rejection and stay motivated.

  • Basic knowledge on excel or data entry skills is preferred.

  • Good time management and organizational skills.

Requirements

  • Strong communication skills, with the ability to explain course details clearly and persuasively.

  • Previous experience in telecalling or customer service is a plus.

  • Goal-oriented with the ability to handle rejection and stay motivated.

  • Basic knowledge on excel or data entry skills is preferred.

  • Good time management and organizational skills.

  • Should be fluent in hindi language

Benefits

Work from anywhere, flexible hours, certification

Looking for candidte with sales flair and are passionate about customer relationship management

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