Customer Care Executive
4 days ago
Job Description:
· Manage large amount of incoming & outcoming calls
· Generates Sales Lead
· Provide accurate, valid & complete information by using the right method/ tools
· Meet personal/ customer service team sales targets & call handling quotas
· Handle complaints, provide appropriate solutions & alternatives within the time limits; follow up to ensure resolution
· Keep Records of customer interactions
· Follow communication procedures, guidelines & policies
· Take the extra mile to engage customers
Job Types: Full-time, Permanent
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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