Sales Coordinator

4 days ago

Delhi NCR New Delhi, India Abhaya International Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Job Description

Job Title: Sales Coordinator

Location: Netaji Subhash Palace, Pitampura, New Delhi

Department: Sales & Marketing

Reports To: Sales Manager / Head Business Development

Job Purpose

To provide operational, administrative, and customer service support to the sales team, ensuring smooth order processing, timely communication, and coordination between clients, sales representatives, and internal departments.

Key Responsibilities

  1. Order & Sales Support

  2. Coordinate with clients for order placement, documentation, and delivery schedules.

  3. Prepare and process sales orders in CRM systems.

  4. Track and monitor order status from confirmation to dispatch.

  5. Customer Coordination

  6. Handle customer inquiries and complaints promptly and professionally.

  7. Maintain strong relationships with existing clients and assist in onboarding new clients and KYC verification

  8. Internal Communication

  9. Liaise between the sales team, production, logistics, and finance departments to ensure timely execution of orders.

  10. Coordinate with QC/QA for product release and compliance documentation.

  11. Sales Reporting & Data Management

  12. Maintain daily, weekly, and monthly sales reports.

  13. Track sales targets, pending orders, and payment collections.

  14. Documentation & Compliance

  15. Ensure proper documentation

  16. Maintain and update product data sheets, price lists, and marketing materials.

  17. Inventory & Sample Management

  18. Track stock availability with the warehouse team.

  19. Coordinate sample dispatch to clients and maintain sample records.

Skills & Competencies

  • Strong communication and coordination skills.
  • Good knowledge of MS Office and ERP/CRM software.
  • Attention to detail with strong follow-up skills.
  • Ability to work under deadlines and multitask effectively.
  • Basic understanding of sales order processing and invoicing
  • Email management and documentation

Qualifications & Experience

Bachelor's or Master Degree in Science or Degree or diploma in Sales & Marketing

2-3years of relevant experience in sales coordination.

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