
Sales Coordinator
7 days ago
Job Description
Job Title: Sales Coordinator
Location: Netaji Subhash Palace, Pitampura, New Delhi
Department: Sales & Marketing
Reports To: Sales Manager / Head Business Development
Job Purpose
To provide operational, administrative, and customer service support to the sales team, ensuring smooth order processing, timely communication, and coordination between clients, sales representatives, and internal departments.
Key Responsibilities
Order & Sales Support
Coordinate with clients for order placement, documentation, and delivery schedules.
- Prepare and process sales orders in CRM systems.
Track and monitor order status from confirmation to dispatch.
Customer Coordination
Handle customer inquiries and complaints promptly and professionally.
Maintain strong relationships with existing clients and assist in onboarding new clients and KYC verification
Internal Communication
Liaise between the sales team, production, logistics, and finance departments to ensure timely execution of orders.
Coordinate with QC/QA for product release and compliance documentation.
Sales Reporting & Data Management
Maintain daily, weekly, and monthly sales reports.
Track sales targets, pending orders, and payment collections.
Documentation & Compliance
Ensure proper documentation
Maintain and update product data sheets, price lists, and marketing materials.
Inventory & Sample Management
Track stock availability with the warehouse team.
- Coordinate sample dispatch to clients and maintain sample records.
Skills & Competencies
- Strong communication and coordination skills.
- Good knowledge of MS Office and ERP/CRM software.
- Attention to detail with strong follow-up skills.
- Ability to work under deadlines and multitask effectively.
- Basic understanding of sales order processing and invoicing
- Email management and documentation
Qualifications & Experience
Bachelor's or Master Degree in Science or Degree or diploma in Sales & Marketing
2-3years of relevant experience in sales coordination.
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