Store Manager-Footprint

3 days ago

Kota, Rajasthan, India Reliance Retail Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Overview

Reliance Retail is India's largest and fastest-growing retailer, offering an extensive omni-channel shopping experience through an integrated network of 15,000+ stores. With a strong focus on value, quality, and customer satisfaction, we serve over 193 million loyal customers across major retail categories nationwide.

Job Overview

The Store Manager Footprint position at Reliance Retail is a full-time, mid-level role based in Kota. The successful candidate will oversee store operations, drive exceptional customer experiences, and deliver on key business objectives, ensuring smooth functioning and growth of the footwear section.

Qualifications and Skills

  • Customer Service (Mandatory skill): Demonstrated expertise in delivering excellent customer service by addressing queries, resolving complaints, and creating positive shopping experiences.
  • Visual Merchandising (Mandatory skill): Proven ability to design attractive and effective display layouts that drive customer engagement and increase footwear sales.
  • Footwear Sales (Mandatory skill): Strong understanding of the footwear market, trends, and sales processes, with a focus on exceeding sales targets in a retail environment.
  • Team Leadership: Experience managing, motivating, and mentoring sales teams to enhance productivity and reach store goals.
  • Sales Forecasting: Ability to analyze sales data, predict trends, and implement strategies to optimize store performance and achieve revenue objectives.
  • Inventory Control: Skilled at maintaining accurate stock levels, overseeing receipt and replenishment of goods, and implementing loss-prevention measures.
  • Effective communication abilities to interact with customers, team members, and senior management, ensuring clear exchanges of information and feedback.
  • Strong organizational and multitasking skills to handle store operations, marketing campaigns, and staff schedules efficiently in a dynamic setting.

Roles and Responsibilities

  • Lead the store team to deliver outstanding customer service and achieve sales and profitability targets within the footwear category.
  • Implement visual merchandising strategies that align with company standards, maximizing in-store appeal and customer interest.
  • Oversee all aspects of store operations, including staff management, stock control, and daily administrative tasks to ensure seamless functioning.
  • Monitor inventory levels, perform regular stock audits, and coordinate with suppliers and logistics to maintain optimal stock availability.
  • Develop and execute sales strategies, promotions, and marketing initiatives to drive customer footfall and boost conversion rates.
  • Coach, train, and evaluate team members, fostering a culture of collaboration, accountability, and personal development.
  • Analyze store performance metrics, prepare reports for management, and proactively identify areas for improvement.
  • Ensure compliance with company policies, safety standards, and industry regulations within the store environment.

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