Senior Manager

Senior Manager Cost CoE

Job Description

Title Senior Manager - Cost CoE

Department Finance - Cost Centre of Excellence (Cost CoE)

Location Gurgaon, India

Level 6

We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Cost Coe team and feel like you're part of something bigger.

About your team

The Cost CoE team was formed in mid 2022 to address the complexity & drivers around cost, create a scalable operating model, and deliver services that drive business performance and ensure regulatory compliance. To progress on the vision of building cost CoE, the primary responsibility of this role would be enhancing the transparency and quality of costs & related datasets. The candidate will be responsible to support drive strategic programmes and develop implementation plans by coordinating with leaders across Controllership and Business finance. The candidate will also contribute to creation and implementation of best practices, cost estimation vision, strategy, policies, processes, and procedures to aid and improve both strategic partnerships and operational aspects.

About your role

• Team Lead for Cost COE GPS/ISS business, providing high quality financial insights and analysis around overall cost.
• Preparation of forecast / Annual Plan in collaboration with the GPS/ISS Business Finance Partners including Budget Holders.
• Complete ownership of financial update for all expense lines including strong control over headcount across actuals and plan.
• Direct partnering with senior GPS/ISS business leaders to understand requirements, challenge existing processes for rationalisation and enhanced transparency.
• Provide leadership, support and guidance to stakeholders in the completion of business opportunity appraisals (BOAs) for investment initiatives and deliver robust post-investment tracking of costs and benefits.
• Assist with the identification cost savings opportunities, efficiencies & productivity enhancing ideas.
• Support business with ad-hoc analysis as and when required within defined timelines.
• Understand FIL's business / client landscape and identify opportunities to improve the overall customer experience. Relationship building and stakeholder management across geographies including Business Finance partners, business owners, wider finance groups and teams outside finance (PSO, Data value, Tech teams).
• Ability to drive multiple projects at the same time and support other leads within Cost COE.
• Propose solutions to solve strategic, tactical, structured, and unstructured business problems, e.g. cost transparency, and profitability, amongst the others.
• Resource planning to ensure adequate back-up and knowledge transfer within the team.
• Lead the team and provide continuous guidance in elevating the personal capability across team-members.
• Mentor and cultivate team-leads to enhance skills for future to take on more value-add and automate the BAU.
• Explore, learn and utilize the new-age tech capabilities (GenAI, low code no code tools & solutions).
• Identifying, designing and implementing continuous process improvement initiatives.
• Identifying financial risk and opportunities in consultation with FBPs and Budget Holders on a regular basis.

About you

Key Competencies

• Seasoned Manager / Sr Manager or equivalent position
• Proficient with Microsoft Excel and Powerpoint
• Knowledge of Essbase, Apptio, SmartView, Oracle Fusion, Visualisation tools like Alteryx & Tableau would be an advantage.
• Good Communication skills - should be able to manage senior stakeholders / partners within the organisation
• Demonstrated team management and conflict management skills
• Able to multi-task and prioritise under pressure.
• Experience of working with multi-cultural teams in a geographically diverse environment

Qualifications

• A qualified accountant/MBA from a reputed Institution with relevant industry experience.

Essential Skills / Personal Characteristics

• Strong commercial and analytical skills, able to see the big picture and offer innovative solutions.
• Ability to understand and stay close to the commercial focus and priorities of the key stakeholders in the organisation.
• Outstanding interpersonal skills representing the finance function at all levels of the organisation in a confident and articulate manner, building successful relationships and commanding respect from business partners.
• Self-motivation is essential, should demonstrate commitment to high quality solution.
• Excellent written and verbal communicator, able to present and articulate information succinctly.
• Ability to influence and challenge.
• Able to prioritise, plan and organise effectively to meet tight deadlines.
• Team player, able to work within the overall culture and fit with its entrepreneurial but collaborative style.

Feel rewarded

For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work – finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit

For more about our work, our approach to dynamic working and how you could build your future here, visit