State Home Connect

1 week ago


Madurai, Tamil Nadu, India Reliance Jio Infocomm Limited Full time ₹ 5,00,000 - ₹ 12,00,000 per year
Job Description

Posted Date
07 Oct 2025

Function/Business Area
Sales and Distribution

Location
Madurai

Job Responsibilities

Overall Job Mandate

  1. The role would be responsible for supporting State Home Connect & Care lead in implementation & execution of all Home Care related activities.
  2. Ensure Customer satisfaction & minimize customer complaints.
  3. Identification of working and setting up highest standards of service offering as benchmark.

Key Responsibilities

  1. Assist Home Connect & Care Lead in driving care operations Execute Home Care processes and plans.
  2. Service readiness for Home Care at JC/ JP.
  3. Ensure customer satisfaction and on time service delivery: SR calls (complaints).
  4. Minimize customer complaints per sub by constantly improving process/delivery.
  5. Designing Process Audit Framework and Execution Guideline at last mile level.
  6. Execution of Quality Audits through third party QA Partner / Own team as applicable.
  7. Improving the skill set of field manpower to bring in Multi-skill set based working culture.
  8. Analyze the customer complaints for variances and initiating corrective actions - product & services.
  9. Establishment of the CAPABLE TEAM of field staff in order to generate Customer Loyalty to our brand, by offering superior services in the lifecycle of customer engagement.
Education Requirement
  1. BE/BTech
  2. MBA - Preferred
Experience Requirement

7 - 10 years

Skills & Competencies
  1. Analytical & Problem Solving Skills
  2. Customer Centric Approach
  3. Managerial Effectiveness

Please update your profile and upload resume to apply.

Location Map: Madurai


  • Process Associate

    1 week ago


    Madurai, Tamil Nadu, India Gemicorn Technologies Pvt Ltd Full time ₹ 84,000 per year

    · Freshers or with 0 to 1 year of experience in Media Monitoring process· Those who have more than 1 year of Experience in Media Monitoring Process such as Clipping, Segmentation, Zoning, salaries will be based on their last drawn salary.· Job role would involve formatting of European & UK Newspapers and Magazines.· Immediate Joinees are welcome·...


  • Madurai, Tamil Nadu, India Colgate-Palmolive Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    No Relocation Assistance OfferedJob Number # Madurai, Tamil Nadu, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a...


  • Madurai, Tamil Nadu, India Ujjivan Small Finance Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    ROLEPURPOSE & OBJECTIVEResponsiblefor unsecured business (GL, GL to IL conversion, IL open market)in the assigned cluster to meet the financial goals by creatingsales strategies.Ensureconversion of existing customers at liabilities; ensure savingsor current account is being opened for all existing customers andmonitor on minimum balancePreparebusiness plan...

  • Student Advisor

    6 days ago


    Madurai, India Edubex Full time

    An exciting opportunity has arisen for a Student counselor who is a part of the admissions team and helps recruit. You are responsible for, but not limited to the following: **Roles and Responsibilities** - You must be an excellent communicator and have superior people skills, also comfortable presenting program details over the phone. - Prior experience in...

  • Solar Technician

    1 week ago


    Madurai, Tamil Nadu, India Arcedo Systems Full time

    Installing and maintaining panels on the roof of a residential home or corporate office - Helping build a solar farm - Lifting heavy materials, climbing ladders and moving about on roofs - Staying up to date on local, state and federal codes to install and maintain panels according to regulations - Reading blueprints and schematics to place panels...

  • [Apply Now] Sales

    5 days ago


    Madurai, India V&J Furnishings Pvt. Ltd. Full time

    Company Description: Welcome to V&J Furnishings Pvt. Ltd., India's premier and fastest growing home furnishings company, headquartered in Ahmedabad with a state-of-the-art warehouses in Bengaluru, Ahmedabad and Delhi NCR. Since our inception in 2015, we have been dedicated to providing an extensive range of high-quality products, including upholstery,...

  • Process Associate

    4 weeks ago


    Madurai, India Gemicorn Technologies Pvt Ltd Full time

    · Freshers or with 0 to 1 year of experience in Media Monitoring process · Those who have more than 1 year of Experience in Media Monitoring Process such as Clipping, Segmentation, Zoning, salaries will be based on their last drawn salary. · Job role would involve formatting of European & UK Newspapers and Magazines. · Immediate Joinees are welcome ·...


  • Madurai, India Markplace E-Services Pvt Ltd Full time

    Input information into databases, spreadsheets, or other computer systems. - Verify accuracy of data entered. - Update and maintain databases. - Prepare reports and other documents as needed. - Communicate with team members and supervisors as needed - High school diploma or equivalent. - Basic computer skills, including knowledge of Microsoft Office. -...

  • Sales Associate

    3 days ago


    Madurai, India MusicPandit Full time

    + About the Company Music Pandit is an international online music school dedicated to inspiring the next generation of musicians. We provide high-quality, live online classes for children aged 6 to 14, covering Western Vocals, Hindustani Vocals, Carnatic Vocals, Keyboard, Ukulele, and Guitar. With small group sessions, structured pedagogy, qualified...


  • Chennai, Madurai, India Larsen & Toubro (L&T) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Business ExecutiveDepartmentHOUSING FINANCEDesignationBusiness ExecutiveReports toArea Sales ManagerEducationGraduate and PostgraduateAge criteria21 to 32MandatoryBike & DLAdditional BenefitsIncentive up to 1 lakh/month + PF + life Insurance Coverage +Group Personal Accident Cover.StateTamil Nadu & KeralaEmployment TypePermanentJOB PURPOSESource Business...

  • Admission Executive

    1 week ago


    Madurai, India Aerosphere Full time

    We are a leading university in the region and we are looking for Admission Executive/Sr. Executive Experience: 1-5 Years (sales orientation, preferably from educational or similar industry) Qualification: Any Graduate/ Post Graduate **Job Location: warangal,Delhi,Mangalore,Belgaun/Bijapur,Madurai,Coimbatore,Vellore,Erode** (*The Executive would be...

  • Marketing Associate

    4 weeks ago


    Madurai, India TamilMart International E-Com Private Limited Full time

    As a Marketing Associate, you will play a key role in promoting Tamilmart's online marketplace, creating awareness, and encouraging more people to shop with us. You will also contribute to expanding our platform by introducing new vendors and helping them onboard smoothly. This role offers flexibility and growth for individuals who are enthusiastic about...


  • Madurai, Tamil Nadu, India Quess Corp Limited Full time

    We will arrange the SBI branch from Near by location and then will give the Customer BANKING Contact Leads TELECALLING TO the Leads Customer) Position - Branch Relationship Executive( (customer leads will give & SBOSS AGRI LOAN COLLECTION Position) Note: Salary fixed not Target based. Qualification - 12th to Any Degree Gender - Male & Female Position:...