CDD Business Manager

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Customer Due Dilligence  Business Manager

In this role, you will:

• Ensures Customer Due DilligenceLine of Business Procedures and policy requirements continue to be embedded within the Customer Due Dilligence Operating Model and implemented as intended, with minimal dispensations or deviations. 
• Ensures the analysis of the impacts of policy and procedures changes to the Global business is completed within agreed timeframes.
• Coordinates and supports business requirements to drive effectiveness and efficiency, working with key stakeholders across business to secure endorsement and ensure a smooth deployment.
• Responsible for the ongoing governance process to ensure the implemented Global Customer Due Dilligence Operating model is working effectively to secure approvals to the updates and changes.
• Works with the Customer Due DilligenceOperational teams to ensure that the operating model is being consistently upheld across all sites and that changes to the operating model are accurately reflected in the relevant operating procedure. Ensures that appropriate streamlining activities are being undertaken to create efficiencies.
• Works with Operations and the business to ensure changes and updates to the Customer Due Dilligence operating model are effectively implemented for each country.
• Ensures the ongoing maintenance of the sub operating models, Operating Guidance are managed and reviewed within the agreed timeframes.
• Ensures the completion of Audit and recommendations are resolved and concluded appropriately which impact Customer Due Dilligence processes.

To be successful, you will:

• Lead working groups or workshops either remotely or face to face.
• Broad knowledge of global regulatory developments within financial services industry, trends and impact on the business
• An ability to make judgements and anticipate issues based on experience; ability to break down complex problems and help drive a resolution.
• Good organisation skills to plan and help manage deliveries across countries. Experience of managing change across a matrix and global organisation.
• Capable of building strong relationships with stakeholders based on integrity and trust.
• Effective and concise verbal and written communication skills
• Graduate in any stream.

You'll achieve more at HSBC 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***