Tech Support Executive
5 days ago
We are looking for a Tech Support Executive to assist students and the admissions team with technical and administrative processes during registration and counselling. The ideal candidate will have strong communication skills, a good understanding of online systems, and the ability to manage technical tasks efficiently.
Key Responsibilities:
- Assist students during the registration, choice filling, and documentation process.
- Handle all technical operations related to counselling and admission activities.
- Troubleshoot and resolve basic technical issues faced by students or staff during online procedures.
- Ensure smooth functioning of online portals and maintain accurate records.
- Communicate effectively with students, parents, and team members to provide timely support.
- Perform other administrative and technical tasks as assigned.
Required Skills & Qualifications:
- Graduate in any discipline (preferably in IT, Computer Science, or a related field).
- Strong computer proficiency (MS Office, online portals, data entry tools, etc.).
- Excellent communication and client-handling skills.
- Ability to multitask, work under pressure, and meet deadlines.
- Prior experience in technical support or educational counselling will be an added advantage.
Job Type: Full-time
Pay: ₹12, ₹15,000.00 per month
Ability to commute/relocate:
- Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Tech Support: 1 year (Preferred)
Location:
- Noida Sector 62, Noida, Uttar Pradesh (Preferred)
Work Location: In person
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