Functional Consultant

23 hours ago

Bengaluru, Karnataka, India Titan Company Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Requirements

This position presents an exciting opportunity to explore and learn about the Jewellery for the DigITal - International Business Division through the POS application. POS is one of the main Mission critical applications used by in-store staff for their day-to-day complete transactions related to the customers and backend operations as per the country specific.

Work Experience

  • Managing end to end documentation of Point of Sales application, related activities, interfaces and ensuring smooth flow of business.
  • Preparation of Detailed Functional Specific Document for the jewellery.
  • Working closely with all the stake holders to capture the business process and taking the sign off.
  • Interaction with the development team for the project development
  • Providing DigITal solutions to the business during the functional document preparation
  • Ability to work flexible hours as per the shift timings including weekends and holidays based on the market requirements.
  • Providing 100% accuracy on the quality of the application
  • Monitoring daily check list and ensure to complete the defined activities.
  • Ensure ongoing operations support for the existing applications and processes as per the country time.
  • Regular interaction with the Retail team and capturing the business requirements.
  • Training for the Retail team for the new business process
  • Preparation of User manual process and ensure to release the same to the store team before the project launch.
  • Preparation of Videos for all the modules and enable the DigITal solution for the store team.
  • Responsible to validate the business process is working as expected in the production application.
  • Revenue Assurance \u2013 verifying the data in the production application and ensuring the application is working fine without any revenue leakages.
  • Ready for travelling as and when for the business need
  • Effective Management of Modules and Provide Solutions on time.
  • Coordination with the DigITal team and ensure to consolidate the presentation.
  • Responsible for detailed end to end testing by capturing the test cases and expected results.
  • Tracking production issues and providing solutions immediately on same day
  • On time completion of project milestones and completion of key process

Any Graduate with relevant experience in any one of the following:Retail / Commercial

  • At least 4 to 6 years of Work Experience in Jewellery retail operations.
  • Good understanding of Business Process in the IBD DigITal domain.
  • Flexible in working as per the shift timings including weekends & holidays.
  • Ability to articulate ideas clearly.
  • Good Documentation skills & Analytical skills.
  • Good communication skills.
  • Communication in Hindi would be an added advantage.
  • Knowledge in Jewellery Business and SQL as an added advantage

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