User Experience Lead

2 days ago

Gurgaon, Haryana, India THEM Consulting Pvt. Ltd. Full time

About THEM:
THEM Consulting is a new-age product innovation and transformation company. We partner with B2B and B2C businesses to build end-to-end digital products from strategy and road mapping to design and front-end development. With deep IP in the BFSI domain, THEM is recognized as a rising force in the financial technology space, working with disruptive fintech startups and established financial institutions alike.

Working Model:
Onsite

Location:
Gurugram

Days:
Monday to Friday

Timings:
9:30AM – 6:30 PM

Budget:
10-12 LPA (based on experience)

Experience:
4+ years

Role Overview:
As an Experienced Design Lead (XDL) at THEM, you will lead the design of sophisticated digital products that solve real business problems and create measurable impact. You will own the UX strategy, guide design teams, and interface with senior stakeholders across client and internal teams while remaining hands-on with design execution.

Key Responsibilities

Strategic Leadership

Define and drive the UX vision and strategy for complex digital products.

Partner with client stakeholders, product leads, and business teams to understand user needs, business goals, and market context.

Translate high-level requirements into design goals that align with business objectives and ROI.

Project Ownership & Delivery

Lead multiple design workstreams across platforms (web, mobile, enterprise systems).

Manage timelines, scope, and expectations in collaboration with project managers and developers.

Ensure high-quality design deliverables that meet usability, aesthetic, and functional standards.

Team Management & Collaboration

Mentor and guide a team of designers to grow their skills and deliver exceptional work.

Establish and uphold design standards and review processes.

Foster a collaborative environment across design, product, and engineering teams.

Design Execution & Excellence

  • Lead the creation of user flows, wireframes, prototypes, and high-fidelity visuals.
  • Conduct and apply user research and testing to inform design iterations.
  • Ensure usability and accessibility principles are embedded in the design output.

Client & Stakeholder Communication

  • Present design solutions to both internal teams and clients with clarity and impact.
  • Translate complex design concepts into language stakeholders understand.
  • Collaborate closely with clients to incorporate feedback and align on outcomes.

Who We're Looking For

Qualifications

  • Bachelor's degree in design, HCI, or a related field (or equivalent practical experience).
  • 5–8 years of hands-on experience in UX design, with at least 2 years in a leadership role.
  • Strong portfolio showcasing UX strategy, design systems, and complex product design.

Skills & Tools

  • Expertise in Figma, Adobe XD, prototyping tools, and UX research methods.
  • Experience working in agile teams with cross-functional stakeholders.
  • Strong communication and presentation skills - both verbal and visual.

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