Telecaller

2 weeks ago

Mumbai, Maharashtra, India Tanserv Business Process Pvt Ltd Full time ₹ 2,00,000 - ₹ 2,50,000 per year

Job Location: - Mumbai

Company: - TanServ Business Process

Role Title: - Tele caller

Experience: - 0-3 years

Preference :- Women candidates

Key Responsibilities:

Monitor and track overdue invoices and follow up with clients for timely payments.

Maintain accurate records of interactions and payment commitments.

Proactively communicate with clients via phone, email, or other channels to resolve payment issues.

Address customer queries related to billing, invoices, or account discrepancies.

Reconcile accounts and resolve any discrepancies to ensure accurate account balances.

Work closely with the finance team to update accounts receivable records.

Adhere to company policies and legal guidelines related to debt collection practices.

Skills and Qualifications:

1 year of experience in a similar role (B2B collections or accounts receivable).

Strong verbal and written communication skills.

Proficiency in using collections software or ERP systems (e.g., SAP, Oracle).

Attention to detail and ability to work independently and problem-solving skills.

Familiarity with credit terms, invoicing, and payment methods in B2B transactions.

Qualifications:-

Good communication and interpersonal skills·

Accounting knowledge ·

Strong negotiation and problem-solving skills·

Experience in B2B Tele-collection ·

Bachelor's degree in Commerce.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Technical support: 1 year (Preferred)
  • Tele collections: 3 years (Required)
  • total work: 3 years (Required)

Language:

  • English (Required)
  • Hindi (Required)

Work Location: In person

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