Revenue Optimisation Manager

At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better together

What We Do…

We're people who love technology but know that hoteliers just want things to be simple. So since 2006 we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we're the world's leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder's technology every year.

About the Revenue Optimisation Manager role...

We are seeking an experienced hotel revenue manager to drive revenue outcomes for our hotel customers. This role combines leadership, deep hospitality revenue management expertise with strategic account management to help hotels maximise their revenue potential through data-driven strategies and technology adoption. The ideal candidate will serve as a trusted advisor, influencing customer decisions and driving measurable improvements in hotel performance metrics.

What you will do...

Team Development & Leadership:

• Lead, mentor, and develop a team of Revenue Optimisation Analysts
• Provide strategic guidance to revenue consultants developing new revenue optimisation programs from scratch
• Drive pipeline performance and hit KPI outcomes. Develop deep analysis of pipeline velocity and productivity and consistently implement improvements across the team

Revenue & Strategic Advisory

• Partner with hotel customers to develop and implement comprehensive revenue strategies across all distribution channels
• Conduct in-depth revenue performance analyses, identifying opportunities for rate , inventory management, and channel mix improvements
• Guide customers through seasonal pricing strategies, competitive positioning, and demand forecasting methodologies

Ongoing Customer Engagement

• Conduct regular analysis of customer accounts and feed data to our customer lifecycle team or communicate directly with customers presenting performance insights, benchmarking data, and actionable recommendations.
• Proactively identify upsell and cross-sell opportunities based on customer revenue challenges and growth objectives

Data Analysis & Insights

• Leverage analytics tools to monitor customer KPIs including RevPAR, ADR, occupancy rates, and channel performance
• Create customized reports and dashboards that demonstrate ROI and value realization
• Translate complex data into compelling narratives that drive customer action

Best practice / Product development

• As this is a brand new program, use your expertise in revenue management to define how best to optimise targeted hotels 1:1 and deliver maximum customer value
• Become an expert in SiteMinder products and how they are best used to drive revenue outcomes. Engage with product and strategic operations teams to build a model to deliver at scale.

What you have...

• Extensive hands-on Revenue Management experience in the Hotel industry
• Proven track record of improving hotel revenue performance metrics (RevPAR growth, market share gains).
• Experience with major hotel PMS systems and revenue management tools
• Deep understanding of hotel distribution landscape including OTAs, GDS, direct booking strategies, and channel management
• Expertise in market segmentation and developing revenue strategies based on different hotel categories
• Advanced proficiency in data analysis and visualisation tools (Excel, SQL, BI platforms). Ability to build and interpret complex financial models and MRR/ARR calculations
• Strong understanding of revenue management concepts including demand forecasting, price elasticity, and competitive set analysis
• Experience managing senior individual contributors as well as frontline team leads and building programs from inception

Our Perks & Benefits…

• Mental health and well-being initiatives
• Generous parental (including secondary) leave policy
• Flexibility to work in a Hybrid model (2-3 days in-office)
• Paid birthday, study and volunteering leave every year
• Sponsored social clubs, team events, and celebrations
• Employee Resource Groups (ERG) to help you connect and get involved
• Investment in your personal growth offering training for your advancement

Does this job sound like you? If yes, we'd love for you to be part of our team Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.