
Trainer-cum-Team Lead
4 days ago
Key Responsibilities:
- Design, develop, and deliver comprehensive training programs for new hires, focusing on company processes, product knowledge, tools, and systems.
- Collaborate with department heads to ensure training content is accurate, up-to-date, and aligned with business needs
- Create and maintain training materials
- Support the continuous improvement of onboarding processes through feedback collection and process documentation
- Provide one-on-one or small group coaching when additional support is needed.
- Stay updated on product updates, process changes, and industry trends to keep training relevant.
- 2+ years of experience in training delivery, preferably in a corporate or product-oriented environment.
- Lead, manage, and motivate the team to achieve daily/weekly/monthly targets.
- Monitor team performance and provide regular feedback and guidance.
- Handle escalations and resolve conflicts within the team efficiently.
- Prepare and maintain reports on team performance and training progress.
- Coordinate with management to align training objectives with business goals.
Job Types: Full-time, Permanent
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Work from home
Work Location: In person
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