Oracle ARCS Consultant

5 days ago


Pune, Maharashtra, India Jade Global Full time ₹ 6,00,000 - ₹ 18,00,000 per year
Oracle ARCS Consultant1 ​Job Title: Oracle  ARCS Consultant

Job Type: Fulltime

Location: Pune

Responsibilities:

  • Liaise with client application lead for day-to-day activities.
  • Work in L2 support and Enhancements for issues related to Oracle ​A​RCS
  • Tickets tracking, resolving and SLA management
  • Suggest Best Practices & improvements in the current ARCS landscape 
  • Attend all internal and client meetings.
  • Coordinate with other teams, business users, Vendor (e.g. Oracle)
  • Help in patching and monthly closure activities.
  • Documenting and Maintaining SOPs and KEDB
  • ​24x7 support for P1 issues.
  • Raise risks/issues (if any) on ti​me.

Skills & Experience Required:

  • 10+ years of hands-on experience in L2 Application Support and Enhancements for Oracle ​A​RCS
  • Well versed ​in with ​ARCS Architecture and Business processes of Reconciliation, Transaction Matching 
  • Experience in understanding current architecture and ​​p​roviding improvement suggestions
  • Hands on experience in ​r​esolving tickets and meeting SLAs
  • Excellent communication skills
  • Ready to work 3pm to 12 midnight IST shift

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