Associate Director, Quality Lab Systems Technical Product Manager

Job Description
Required Skills
Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs

Preferred Skills
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Secondary Language(s) Job Description
Associate Director, Quality Lab Systems Technical Product Manager
The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of the company IT operating model, Tech centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each tech center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview
The Associate Director for Digital Methods and Data is responsible for managing the day to day work priorities for the local Hyderabad DMMD Quality labs team and supporting the systems and lab transformation activities as defined by the team goals and objectives and project priorities. This role is responsible teammates and contract resources are configuring a set of products enabling method execution that meet the specified business' requirements, drive efficiency and digitize ways of working. They will also have responsibility for defining and prioritizing requests from the business, and managing effort, deliverables and potentially workstreams associated with team projects.

The Digital Lab Systems Support Associate Director is responsible for ensuring alignment with business priorities, aligning the team to those priorities, staff development, and work prioritization. The team is responsible for coordinating the requirements, configuration, validation and publishing of digital quality control test methods across the global instance of LabWare. They are responsible for the global configuration of the methods, and the data analysis post method execution. They are responsible for building trust and develop new relationships with internal and external clients to effectively collaborate and achieve successful outcomes.

Primary Responsibilities

• Responsible for Digital transformation and delivery of quality control digital methods and supporting data.
• Responsible for Digital transformation and delivery of quality control digital GLIMS templates and supporting data.
• Day to day Hyderabad DMMD Lab Systems Team management and priorities
• Responsible to align team goals and assignments with delivery and launch priorities to ensure digital methods availability for new products
• Coordinate the release from planning to publishing in the global methods library ensuring high quality on-schedule releases
• Ensure adherence to the standards described for the global digital method parameters and templates.
• Support the data compilation of key quality monitoring processes, including quality dashboarding, Assay Monitoring, and annual product reviews.
• Protect the validated state of the digital methods and its supporting services using formal procedures and change control. Prioritize the changes. Understand the complex dependencies, and tracking delivery as they meet the integrated delivery targets
• Ensure alignment on parent and partnership objectives. Manage partner relationships on a continuous and consistent basis
• Standardize and streamline the development and operations processes. Help create and perpetuate a single, well-documented process that enables teams to learn from previous products and apply that experience to future product releases.
• Serve as a Quality Management digital innovation thought leader in digital methods development. Understand and promote optimized ways of leveraging existing technology to deliver digital methods to the business
• Collaborate in defining critical digital specific KPIs, metrics, and business outcomes that deliver an ROI to the organization and communicate them effectively
• Develop and maintain strong relationships with DMMD and QC lab leadership and stakeholders to achieve key objectives and deliverables through building relationships and credibility within the organization.

Education

• Bachelor's Degree

Required Experience And Skills

• Extensive knowledge with LabWare LIMS, GMP practices and computer validation procedures
• 8+ years of experience of Digital/technology focused Quality Monitoring & Management .
• Experience in a GMP-regulated environment, involving quality decision making, with a proven track record of effectively supporting a moderate to large size quality function from a technology/digital perspective
• Ability to leverage the LabWare DME/DLR solution to formulate a digital design for analytical methods within that application and that meets business requirements and can be delivered within the desired timeframe
• Extensive knowledge of the way of working, the business process, equipment and methodology in QC; ability to leverage this knowledge to formulate technical solution strategy
• Proven track record of collaborating and working within high performing diverse teams. Proven ability to create a productive environment that promotes initiative, innovation, continual learning, and development of digital/technology leaders for future advancement
• Self-motivated, value-oriented with a mindset of continuous learning. Experience managing and motivating multiple teams; Excellent communication and presentation skills for a wide range of audiences. Communicates candidly and fluently in English

Preferred Experience And Skills

• Outstanding written and verbal communication skills – able to effectively communicate complex concepts in simple ways
• Excellent organizational and leadership skills
• Strategic thinker, with demonstrated ability to work in a broad and top-down manner with a fair amount of ambiguity at the center.

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Who We Are
We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What We Look For
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

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Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status
Regular

Relocation
VISA Sponsorship
Travel Requirements
Flexible Work Arrangements
Hybrid

Shift
Valid Driving License
Hazardous Material(s)
Job Posting End Date
11/25/2025

• A job posting is effective until PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID
R374449