IT Lab Support

2 weeks ago


Hyderabad, Telangana, India Sky Systems, Inc. (SkySys) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

IT Lab Support

Work Location: Hyderabad ( Genome Valley)

Assignment - Long Term (current contract is till 31 st Dec 2025, extendable).

Experience : 6-7years (relevant skills)

Job Description:

  • Support to all Lead Lab users
  • Troubleshoot application issue & provide accurate resolution for the application issues.
  • Review, Validation IQ, PQ, IQ13 document as needed and amend validation documentation with IT requirements.
  • Provisioning the PC according to Lead Lab Guidelines.
  • Ensure and Maintain Acronic Backup in alignment with System Owner.
  • Request for access to a system, application H/w, S/W, Database and/or share device
  • Reset passwords for supported applications
  • Escalation requests to the appropriate IT Support Group for action
  • Coordination of IMAC requests.
  • Supporting on Track & trace system ( Backup, Configuration & trouble shooting )
  • Supporting LAB applications like Lab X, ICDAS, chromeleon, LabX & Tiamo (Installation, Backup & Troubleshooting)
  • Supporting Production related applications like MES, Infinity QS & configuring scales, label & Zebra printers, & Balances.
  • Should have complete knowledge on Chromeleon application manager regards to IQ document for manual installation
  • Supporting on Lab Lead PC Pixelproof and RAMAN applications
  • Configuration of MES applications on Zebra Printers.
  • Preparing Acronis weekly report
  • Chromeleon Password reset and login issues./Folder access
  • Data for Audit Trail review of all the LAB & Production PC including application.
  • Ensure no major NC's during the final audit
  • Performing IQ OQ, OPQ qualification
  • IQ13, 33 document preparation

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