
IT Lab Support
4 days ago
IT Lab Support
Work Location: Hyderabad ( Genome Valley)
Assignment - Long Term (current contract is till 31 st Dec 2025, extendable).
Experience : 6-7years (relevant skills)
Job Description:
- Support to all Lead Lab users
- Troubleshoot application issue & provide accurate resolution for the application issues.
- Review, Validation IQ, PQ, IQ13 document as needed and amend validation documentation with IT requirements.
- Provisioning the PC according to Lead Lab Guidelines.
- Ensure and Maintain Acronic Backup in alignment with System Owner.
- Request for access to a system, application H/w, S/W, Database and/or share device
- Reset passwords for supported applications
- Escalation requests to the appropriate IT Support Group for action
- Coordination of IMAC requests.
- Supporting on Track & trace system ( Backup, Configuration & trouble shooting )
- Supporting LAB applications like Lab X, ICDAS, chromeleon, LabX & Tiamo (Installation, Backup & Troubleshooting)
- Supporting Production related applications like MES, Infinity QS & configuring scales, label & Zebra printers, & Balances.
- Should have complete knowledge on Chromeleon application manager regards to IQ document for manual installation
- Supporting on Lab Lead PC Pixelproof and RAMAN applications
- Configuration of MES applications on Zebra Printers.
- Preparing Acronis weekly report
- Chromeleon Password reset and login issues./Folder access
- Data for Audit Trail review of all the LAB & Production PC including application.
- Ensure no major NC's during the final audit
- Performing IQ OQ, OPQ qualification
- IQ13, 33 document preparation
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