Lead Investigations

About Nayara Energy

Nayara Energy is a new-age downstream energy and petrochemicals company with a formidable presence spanning across the entire hydrocarbon value chain, from Refining to Retail. Nayara Energy operates in India for India driven by a relentless commitment to fuel the nation's energy aspirations. At the heart of our operations lies the Vadinar refinery, India's second-largest single-site refinery with a capacity of 20MMTPA.With over 6,300 Retail Outlets, we cater to the need for reliable and safe mobility across the length and breadth of the country. We have adopted a phase wise asset development strategy to enter the petrochemicals sector which will be a significant step in our crude to chemicals journey. Through sustainable development projects in Health and Nutrition, Education and Skill Development, and Sustainable Livelihoods, Nayara Energy enhances the quality of life in the communities it operates in. Delivering value for all our stakeholders is at the very core of our beliefs and we are committed to providing the energy that fuels the dreams of our employees, customers, partners and communities.

Job Purpose

The incumbent shall be responsible for receive and address the Complaints from Hotline Whistle-blower Complaint Channels along with "Lead - Hotline". In addition, he shall also carry out investigation for all the assigned ethical / unethical complaints independently or along with Head – Investigations.

Key Responsibilities

Responsible along with Head – Investigations for handling all types of Investigations within the Company – related unethical / malicious / fraud / corrupt / bribery incidents - involving Employees and Third Parties / Counterparties pertaining to Company Operations.

• To provide able support to Head – Investigations, on the following and handle investigations assignments independently.
• Review the unethical / malicious behaviour cases received for investigation in detail along with system analysis to ascertain the investigation action plan.
• Initiate in house analysis / review, discussion with complainants, other relevant personnel to gather additional required information. 
• Independently conducts investigations (either covertly or overtly) into malicious behaviour directed against Company, unethical complaints, cybersecurity incidents, and policy violations. 
• Performs activities in a manner consistent with recognized best practices.
• Carry out data / information review and analysis pertaining to the unethical / malicious / fraud / corrupt / bribery incidents / complaints and other incidents related to any misconduct or breach of any policies / procedures.
• Conduct interviews of those people involved in an event or incident and document the interview outcomes.
• Root-cause analysis following investigation closure where appropriate to ensure investigations produce learnings, not just findings.
• Where required, perform digital forensics on mobile devices, laptops, desktops, servers, network devices, and other items. 
• Analyse investigation outcomes and identification of potential internal controls, education, or process gaps; and recommend the
• Preparing investigation reports, detailing logical and accurate conclusions and providing timely updates to stakeholders.
• Works either autonomously or with subject matter experts to ensure investigation SLAs are met. 
• Initiates recovery of loss, if any, suffered by the Company from the employees
• Maintain surveillance on employees / third parties or counterparties of doubtful integrity.

Hotline Whistler Blower

• To support the Hotline team for all the relevant aspects of Receiving and handling complaints.
• To coordinate with all relevant stakeholders to ensure that all the Hotline Complaint Channels are up and running. 

Co-ordinate with business team and other stakeholders (both internal / external) for data / information, interviews, investigations, etc.

• Partner closely with Legal, Compliance, Security, HR, Finance, Internal Audit and other support professionals.
• Manage Outsourced vendors and ensure smooth functioning of Reviews and Investigations

Documentation 

• Hotline WB Complaints – Mails / Post /Document / Web complaint / Voice data 
• Hotline WB Complaints Register & it's updating.
• Closure Reports / Closure mails
• Evidence / Additional information obtained from Complainant. 
• Investigation Reports

Team Building

• Mentoring and develop team members to build motivated & high performing team.

Others

• Carry out assignments / works assigned by Head - Compliance & Investigations / Chief Compliance & Security Officer time to time.

Educational Qualifications & Certifications:

• BE/BTech /CA/CPA/LLB or similar qualifications
• Certified Fraud Examiner and/or Former law enforcement officials will have added advantage.
• Proficiency in MS Word, MS Excel, and MS PowerPoint, as well as Internet research tools

Relevant (Functional/Level) & Total Years of Experience:

• Minimum of 10+ years of professional experience involving internal audit, forensic accounting, risk management and corporate compliance
• Total Exp – 12 – 15yrs
• Proven experience in conducting Corporate Ethics/FCPA/UKBA/Regulatory investigations and conducting witness and suspect interviews including Senior Management Personnel.
• Should have experience of managing a Hotline whistle-blower complaint.

Skills

Functional Skills:

• Strong Analytical, Forensic accounting and Investigative skills
• Managing Complex Investigations into allegations of Bribery, Corrupt behaviour, Misconduct, Policy Breaches, or Reputational Issues, including conducting Witness and Suspect Interviews.
• Excellent Strategic Thinking Skills
• Process Improvement Skills
• Articulation & Presentation Skills
• Report writing proficiency.

Behavioural Skills:

• Excellent Interpersonal Skills
• Relationship building skills.
• Leadership 
• Team working