
Analyst - Disputes
2 weeks ago
Role & responsibilities
- Owning complex customer requests and issue end to end.
- Deliver first point resolution for the customer in line with the operating procedures.
- Case Management of disputes from receipt, to raising a chargeback
- Triage and interpretation of requests incoming customer requests to determine if enough information has been provided, or whether more info is required from the customer
- Adherence to VISA scheme conditions
Preferred candidate profile
- 3+ years of overall experience in Banking Operations in which 18 months of experience in managing Disputes preferably in Australian market.
- 18+ months of experience in handling voice process in customer facing role.
- 18+ months in the current role & previous years rating minimum 3 for internal candidates.
- Candidate should be comfortable in 24.7 Environment
- Should have Chargeback experience
-
Deposit/Loan Operations Analyst I
2 weeks ago
Gurgaon, Haryana, India FIS Full time ₹ 5,00,000 - ₹ 15,00,000 per yearPosition Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :No DegreeAbout the TeamOur team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our...
-
Process Analyst
2 weeks ago
Gurgaon, Haryana, India Airtel Full time ₹ 4,00,000 - ₹ 12,00,000 per yearFSS.RA>Finance.Revenue Assurance.B2B and IUC>Process Analyst - IUC India & Wholesale Voice>Airtel Centre - GurgaonIUC SMS & Voice operator billing knowledgeTimely submit the Voice and SMS billing summary to Finance team for operator billing Timely close operator dispute issue with Finance team Ensuring to darts controls perform timely and time to time...
-
InP - Deposit/Loan Operations Analyst II
6 days ago
Gurgaon, Haryana, India FIS Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition TypeFull timeType Of HireExperienced (relevant combo of work and education)Education DesiredGeneral Equivalency DiplomaTravel Percentage0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower...
-
Banking Operation Analyst
1 week ago
Gurgaon, Haryana, India NTT DATA, Inc. Full time ₹ 2,50,000 - ₹ 7,50,000 per yearPosition Overview:Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a...
-
Legal Analyst- NOB
2 weeks ago
Gurgaon, Haryana, India Talent Tribe Global Full time ₹ 80,00,000 - ₹ 1,20,00,000 per yearOrganisation OverviewThe International Solar Alliance (ISA) is an international organisation, co-founded by France and India, with 124 member countries, headquartered in Gurgaon, National Capital Region of India. The ISA is a platform for international solar energy cooperation, that strives to facilitate the deployment of solar energy across member countries...
-
Analyst-Control Management
2 weeks ago
Gurgaon, Haryana, India American Express Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...
-
Finance Analyst Credit control CoE
1 week ago
Gurgaon, Haryana, India JLL Full time ₹ 8,00,000 - ₹ 18,00,000 per yearJob Description JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a...
-
Finance Analyst – Credit control CoE
1 week ago
Gurgaon, Haryana, India JLL Full time US$ 90,000 - US$ 1,20,000 per yearJLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...
-
Joint Recovery Processing
6 days ago
Gurgaon, Haryana, India NTT DATA, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition Overview:Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized position will provide you with a...
-
Banking Operations Associate
2 weeks ago
Gurgaon, Haryana, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearBanking Operations Associate "Position Overview: Reporting to a Supervisor of Joint Recovery Processing, you will be part of a team performing financially based investigative and assessment activities. Drawing on your experience from Risk Operations/Financial Service roles within a Call Centre environment, the experience you obtain in this specialized...