UK/Australian VOICE Process//PUNE__ Magarpatta Call@Saloni

2 days ago

Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 2,40,000 - ₹ 2,70,000 per year

Greetings from KVC CONSULTANTS LTD.

HIRING FOR UK/AUSTRALIAN VOICE PROCESS for PUNE.

Candidates residing in Pune and comfortable with walkin Interview can apply for same.

NOTE:-

  • NEED IMMEDIATE JOINERS ONLY
  • NEED EXCELLENT ENGLISH COMMUNICATION
  • FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL BPO ONLY
  • WALKIN INTERVIEW ONLY.

Job Description

Need Minimum 1 year of International Voice Experience required.

Salary Upto Rs 4.00 -Rs 4.50 LPA

ROLES AND RESPONSIBILITIES

  • Customer Interaction:

  • Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner.

  • Address customer concerns and provide relevant solutions, ensuring satisfaction.

  • Issue Resolution:

  • Identify customer problems or concerns and offer timely and effective solutions.

  • Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed.

  • Quality Assurance Compliance:

  • Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call.

  • Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.).

  • Performance Metrics:

  • Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR).

  • Continuously work towards improving personal and team performance through self-assessment and feedback.

  • Handling Difficult Situations:

  • Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns.

  • Offer empathetic solutions, ensuring a positive customer experience despite challenges.

  • Customer Relationship Building:

  • Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention.

Call or Whatsapp on below mentioned number's for scheduling Interview

Saloni __

Areesha __

Divya

KVC CONSULTANTS LTD

NO PLACEMENT CHARGES

  • Australian / UK INT Process @ Magarpatta - PUNE -

    10 hours ago

    Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 4,50,000 - ₹ 5,40,000 per year

    Greetings from KVC Consultants Ltd.We are hiring for a leading Multinational Company (MNC) in Magarpatta, Pune.Position: Customer Support Executive International VoiceUK /Australian Shifts.Location: Magarpatta, PuneWork Mode: OnsiteWorking Days: 5 days working (Rotational offs)Roles & Responsibilities:Handle inbound and outbound voice calls for international...

  • Voice Process

    4 days ago

    Pune, Maharashtra, India WNS Holdings Full time ₹ 3,50,000 - ₹ 7,50,000 per year

    Were Hiring – International Voice Process (Magarpatta Location)Location: MagarpattaProcess: International VoiceShift: UK ShiftRequirements:Minimum 1 year of experience in an International Voice Process.Excellent verbal & written communication skills in English.Strong grasping ability and logical reasoning skills.Good decision-making ability with strong...

  • International Voice/Chat Process

    4 days ago

    Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    International Voice Process - Top MNCs in Pune International Voice Process - Top MNCs in PuneJob DescriptionPosition: International Voice ProcessIndustry: Travel / Insurance / TelecomLocation: Vimannagar, Magarpatta, PuneShifts: UK / US / Rotational / Australian ShiftsTime Off: Saturday/Sunday fixed off or Rotational OffTransport: Free Pickup & Drop...

  • Executive - Customer Service (UK Voice), Pune

    2 days ago

    Pune, Maharashtra, India Capita Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Capita Hiring: UK Logistics Voice Process PuneImmediate Joiners | Freshers & Experienced | Work from OfficeCapita is a leading UK-based outsourcing company with a strong presence in India. We are currently hiring for our UK Logistics Voice Process in Pune.Role: Customer Service Executive UK Voice ProcessLocation: Magarpatta SEZ, PuneType: 3-Month...

  • Freshers / Experienced | International Voice Process | BPO

    2 days ago

    Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Process: Travel / Insurance / TelecomShifts: UK / US / Rotational / Australian ShiftDays Off: Saturday/Sunday fixed or Rotational OffLocation: Vimannagar, MagarpattaFree Pickup & Drop AvailableEligibilityFluent English communication skills (Mandatory)Graduates or UndergraduatesFreshers and Experienced candidates can applyNote: No charges are taken from...

  • International Semi Voice Process

    3 days ago

    Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 1,80,000 - ₹ 3,15,000 per year

    Greetings from KVC CONSULTANTS LTD.HIRING FOR LEADING ITES MNCs - INT Voice / Blended Process in Pune .MAGARPATTAHINJEWADIVIMAN NAGARJOB DESCRIPTIONNOTE:-NEED IMMEDIATE JOINERS ONLYNEED EXCELLENT ENGLISH COMMUNICATIONANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFEREDFOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLYJob Description...

  • TOP MNC Hiring For International Voice Process

    4 days ago

    Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    TOP MNC Hiring For International Voice Process - Job Description TOP MNC Hiring For International Voice ProcessEligibilityGraduates/UndergraduatesFreshers can applyGood communication skills are mandatory1 year of International BPO experience preferredExperienced candidates can get up to 30% hike as per market standardRoles and ResponsibilitiesHiring for...

  • UK Voice Voice Process @Pune Magarpatta Sal Upto Rs 6.50 LPA

    6 days ago

    Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 3,00,000 - ₹ 65,00,000 per year

    Greetings from KVC CONSULTANTS LTD.HIRING FOR LEADING MNCsCandidates residing in Pune may apply for the sameNOTE:-NEED IMMEDIATE JOINERS ONLYNEED EXCELLENT ENGLISH COMMUNICATIONANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFEREDFOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLYJob DescriptionFRESHERS -- SALARY IN PUNE --- Rs 3.00 to...

  • TOP BPO's

    2 days ago

    Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job OverviewPosition: International Voice ProcessLocation: Vimannagar, Magarpatta, PuneShifts: UK, US, Rotational, Australian ShiftsOffs: Saturday/Sunday Fixed Off or Rotational OffTransport: Free Pickup & Drop AvailableProcess: Travel / Insurance / TelecomEligibility CriteriaGraduate/Undergraduate Freshers or Experienced candidates can applyExcellent...

  • International Voice Process

    4 days ago

    Pune, Maharashtra, India Spes Manning Full time ₹ 1,80,000 - ₹ 6,00,000 per year

    Open Positions for Freshers and Experienced candidates in leading International BPOs based in Pune. Excellent communication skills in English required.Call Or Send Your CV to HR Riddhi Job Locations: Kharadi | Magarpatta | Hinjewadi (Pune)Available Voice Processes:Insurance Process International Voice (Entry Level)Location: KharadiPackage: 3 LPA...