Accounts Receivable Caller

10 hours ago

Hyderabad, Telangana, India Suren Meditech Llp Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Role Overview

We are hiring AR Callers / Sr. AR Callers with proven experience in Provider-side US Healthcare Revenue Cycle Management (RCM). The role involves managing outbound and inbound calls with insurance payers, resolving aged claims, and ensuring accurate and timely reimbursements for provider services.

Key Responsibilities

  • Perform AR follow-up with US insurance companies for provider billing accounts.
  • Handle outbound and inbound calls to resolve claim denials and secure payments.
  • Work on old AR and reduce outstanding balances through effective follow-up.
  • Interpret and apply LCD/NCD guidelines and payer-specific policies.
  • Analyze EOBs, denial codes, and take corrective action including appeals and reprocessing.
  • Coordinate with internal teams (coding, charge entry) for resolution.
  • Maintain accurate documentation and update billing systems.
  • Meet daily productivity and quality benchmarks.

Candidate Requirements

  • 13 years of experience in Provider-side US medical billing / RCM.
  • Strong understanding of payer guidelines, CPT/ICD codes, and denial management.
  • Excellent English communication skills (verbal and written).
  • Willingness to work in night shifts aligned to US time zones.
  • Team-oriented with ability to collaborate across departments.

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