Associate – Client Success

 About Qure.AI:Qure.AI is an equal opportunity employer. is a leading Healthcare Artificial Intelligence (AI) company disrupting the'status quo' by enhancing diagnostic imaging and improving health outcomes withthe assistance of machine -supported tools. taps deep learningtechnology to provide an automated interpretation of radiology exams likeX -rays, and CT scans for time and resource -strapped medical imagingprofessionals, enabling faster diagnosis and speed to treatment. aimsto democratize healthcare by improving accuracy, accessibility, andaffordability to patients worldwide. Founded in 2016, we apply the latest AIresearch to healthcare problems and develop innovative solutions that arerevolutionizing the way patients are diagnosed and treated. Our solutions haveimpacted more than 32 million lives, deployed in 100+ countries, and 4500+sites globally. is an equal opportunity employer. About the jobJob Title: Associate – Client Success & OperationsDepartment: Global HealthLocation: MumbaiYears of Experience: 0 -2yrsEmployment Type: PermanentKey RelationshipsDirector – Client Success and Operations, GH  JobDescriptionWe would liketo have highly motivated individuals join our team and work hand in hand with ourclient projects and manage our fast -growing client base. Our perfect fit forthis role will be organized, and meticulous, demonstrate attention to detail,and will be a natural leader. You will be working with both internal andexternal stakeholders to build adoption of Qure's product portfolio. As we area fast -growing start -up, you will be wearing multiple hats and are expected tobe a multitasker with solid time management skills.    Roles and ResponsibilitiesThe coreresponsibility is to work with clients through the entire journey with to deliver a seamless product experience for all key stakeholders, maximize andassess the impact of Al in their environment and grow these partnerships byexploring new use cases of Qure's products for the client.• Product Adoption and Site -LevelEngagement: Drive on -ground product adoption by regularly calling and following up withhealth facilities across multiple countries and projects, tracking usage,resolving issues, building strong relationships with site -level stakeholders,and collaborating with internal teams to ensure successful implementation andsustained engagement.• Client Issue Resolution: Resolve client complaints byhandling complaint platforms which would involve liaising with Client IT andProgram Teams, managing remote access requests, and coordinating with internalengineering teams for timely solutions.• Data Analytics and Dashboarding: Design, update, and maintaindashboards to monitor adoption progress, site engagement, audit metrics, andproject health across multiple geographies. Ensure leadership visibilitythrough accurate and timely reporting.• AdministrativeCoordination & Ticket Tracking: Track and follow up on open Jira tickets, ensuringtimely resolution and proper documentation. Oversee the completeness of audit parameterslike linking percentage and maintain internal trackers to supportcross -functional execution.• Deployment Readiness andIntegration: Conductin -depth on -site assessments to evaluate hospital infrastructure for AIcompatibility. Identify and creatively address technical challenges, ensuringseamless AI integration and optimal performance. Extensive travel would berequired.• Stakeholder ManagementsCollaboration: Manage client relationships throughout the project lifecycle,ensuring seamless product experience and maximizing the impact of AI solutions.This will encapsulate building strong, collaborative relationships with keystakeholders internally C externally. Proactively engage and align stakeholderswith program goals. Effectively communicate project progress and addressconcerns. Required:• TechnicalSkills: Intermediatelevel understanding of AI in healthcare• ProjectManagement: Proven abilityto lead and execute projects.• ClientFocus: Exceptionalrelationship -building and communication skills.• OperationalExcellence: Provenability to rapidly grasp C implement complex operations, provide creativesolutions and drive process improvements• CommunicationSkills: Excellentverbal and written communication skills.• HealthcareExperience: Priorknowledge and experience in the healthcare industry is an added advantage• 0 -2 years inprogram management or client -facing role. Healthcare experience preferred.• The role willprimarily require domestic travel with potential for international travel. At ;\/span> You will be part of a rapidly growing organization, with anopportunity to work alongside the best minds in the industry. Competitivecompensation and rewards, an opportunity to grow with a young company. ​Inclusiveworkspace:  fbc -8ba6 -10b10e166cc1By submittingyour information and application, you confirm that you have read and agree tothe Applicant Privacy Policy: -privacy -policy