Banking Delivery Leader

2 days ago

Hyderabad, Telangana, India Golden Opportunities Full time US$ 1,50,000 - US$ 2,00,000 per year

Job Description
Job title : Banking Delivery Leader - AGM

Location : Hyderabad

Candidate Expectations
Candidate with minimum 20+ years of relevant experience in banking operations. At least 10+ years of experience in running a large Retail Banking Operations

Managed a Team size of 200+ FTEs

Retail Banking domain expertise across Banking, Cards & Consumer Lending operations(expertise in any one is required)

Candidate would be expected to have strong people management skills, business acumen & possess

Operations Background

Effective client interaction, good communication & presentation skills - Ability to liaison with senior Management

Process Driven and has an eye for detail

Self-motivated, willingness to take on challenges and adaptable to change

Understand Business Needs: costs, resource planning, Billing, Transformation etc.

Problem-solving, Analytical And Networking Skills Across Various Functions
Strategic thinking and planning Qualifications

Job Description
Provide leadership, direction, and guidance to a team Operations Team

Develop and implement strategies to optimize operational processes and improve efficiency.

Collaborate with clients to understand their business needs and requirements, and proactively identify opportunities for service enhancement and expansion.

Conduct regular audits and assessments to identify compliance gaps and areas of operational risk.

Work closely with internal stakeholders, such as legal, compliance, and risk management teams, to address issues and implement solutions.

Optimize resource allocation based on workload forecasts, client requirements, and staffing availability.

Participate in hiring and provide capacity planning/hiring feedback and forecasting Coordinate with HR to recruit, onboard, and train new team members as needed.

Contribute to the development of the overall business strategy and objectives.

Develop and execute operational plans aligned with the organization's strategic goals and objectives.

Monitor industry trends and market dynamics to identify opportunities for business growth and expansion.

Skills Required
RoleBanking Delivery Leader - AGM - Hyderabad

Industry TypeITES/BPO/KPO

Functional AreaITES/BPO/Customer Service

Required Education

Employment TypeFull Time, Permanent

Key Skills

  • BANKING
  • BANKING OPERATIONS
  • RETAIL BANKING OPERATIONS

Other Information

Job CodeGO/JC/511/2025

Recruiter NameMarilakshmi S

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