Fraud Operations Analyst

3 days ago

Mumbai, Maharashtra, India Endurance International Group Full time ₹ 4,00,000 - ₹ 12,00,000 per year

What you'll do & how you'll make your mark.

  • Quickly process new account signups using various tools, both internal and 3rd party, with the goal of determining if they are legitimate and preventing the approval of fraudulent purchases.
  • Proactively work with accounts to recognize fraudulent activity and communicate fraud trends to the fraud team and management.
  • Accurately communicate and assist customers with verifying their account as needed, offering a great customer service to all customers.
  • Complete daily and miscellaneous assigned tasks which may involve, but is not limited to, fraud activity investigation outside of the normal workflow or processing reports using Microsoft Excel and other tools.

Who you are & what youll need to succeed.

  • Previous experience with screening customers for payment fraud in retail or eCommerce platform(s).
  • Strong attention to detail and ability to make sound judgements while navigating gray areas.
  • Self-starter with a keen sense of time management and ability to multitask effectively.
  • Proactive at resolving issues in an unbiased, professional manner, with the ability to work both independently and collaboratively.
  • Strong communication and customer service skills (both written and verbal), with the ability to empathize with clients and coworkers.
  • Proficiency in Microsoft Office.

Why youll love us.

  • Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
  • We celebrate one another's differences. We're proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.
  • We care about you. We are a family, and we care about you and your family's physical and mental health by providing competitive HMO benefits – 175k MBL with one free dependent upon one year of service We also give out Punctuality Bonus, Generous Vacation policy, and much more
  • Where can we take you? We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold

  • Manager Fraud

    1 day ago

    Mumbai, Maharashtra, India Standard Chartered Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job ID: 38246Location: Mumbai, INArea of interest: OperationsJob type: Regular EmployeeWork style: Office WorkingOpening date: 28 Aug 2025Job SummaryWork with other units of Fraud Risk Management and stakeholders for smooth functioning of Fraud risk management processes and activities.Candidate should have knowledge about Regulatory Reporting Process, Data...

  • Team Member-Fraud Risk Identification-SUPPORT SERVICES-Fraud Risk Management Unit

    4 weeks ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Limited Full time

    Job DescriptionFraud risk management involves the identification, assessment, prevention, detection, and response to fraud risks within an organization.Job TitleVice President - Fraud Risk Identification (M7). Reporting to the Head - Governance and Fraud Risk Identification (M9)Job SummaryThe job involves overseeing the proactive identification, assessment,...

  • Sr Analyst I Business Operations

    4 weeks ago

    Mumbai, Maharashtra, India DXC Technology Full time

    Essential Job Functions Analyze operational data and provide actionable insights for process improvement Participate in the development and implementation of operational strategies and initiatives Collaborate with cross-functional teams to identify and address operational challenges Generate and present detailed reports on operational performance ...

  • Business Analyst

    3 days ago

    Mumbai, Maharashtra, India INTINERI INFOSOL PRIVATE LIMITED Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Are you a seasoned Business Analyst with 4+ years of experience in Life & Health Insurance-especially in claims processing? We're looking for someone with deep knowledge of insurance product config, fraud analytics, and an understanding of ICD, PCS, CPT codes.Qualifications and Skills: Bachelors degree in business, Insurance, Computer Science, or a related...

  • Lead - Fraud Risk Management

    1 day ago

    Mumbai, Maharashtra, India Aditya Birla Capital (ABCL) Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job SummaryLead - Fraud Risk Management with deep expertise in fraud risk analytics and controls for Payment products including PPI (Prepaid Payment Instruments), UPI, and PAPG (Payment Aggregators). The role demands end-to-end responsibility for fraud detection, rule formulation, testing, and continuous optimization across multiple fraud risk management...

  • Manager, Fraud Risk Management, Central Zone

    4 weeks ago

    Mumbai, Maharashtra, India Standard Chartered Full time

    Job Summary Work with other units of Fraud Risk Management and stakeholders for smooth functioning of Fraud risk management processes and activities Candidate should have knowledge about Regulatory Reporting Process Data Analysis Microsoft systems In case of fraud occurrence he she should be able to report the same Depending on the fraud trends...

  • Operations Analyst

    3 days ago

    Mumbai, Maharashtra, India Jabil Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise...

  • Operations Analyst

    1 day ago

    Mumbai, Maharashtra, India Jabil Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise...

  • Senior Business Analyst/Business Analyst

    3 weeks ago

    Mumbai, Maharashtra, India Antrors Full time

    Role : Senior Business Analyst / Business Analyst / Implementation Specialist - Healthcare Provider ManagementLocation : Mumbai / PuneAbout the Role :We are looking for an experienced and domain-savvy Senior Business Analyst / Business Analyst / Implementation Specialist to join our team focused on Provider Network Management transformation. This role is...

  • Senior Business Analyst/Business Analyst

    7 days ago

    Mumbai, Maharashtra, India Antrors Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role : Senior Business Analyst / Business Analyst / Implementation Specialist - Healthcare Provider ManagementLocation : Mumbai / PuneAbout the Role : We are looking for an experienced and domain-savvy Senior Business Analyst / Business Analyst / Implementation Specialist to join our team focused on Provider Network Management transformation. This...