
Senior Business Analyst/Business Analyst
10 hours ago
Role : Senior Business Analyst / Business Analyst / Implementation Specialist - Healthcare Provider Management
Location : Mumbai / Pune
About the Role :
We are looking for an experienced and domain-savvy Senior Business Analyst / Business Analyst / Implementation Specialist to join our team focused on Provider Network Management transformation.
This role is ideal for professionals with a deep understanding of Healthcare Provider Lifecycle Operations and hands-on experience in implementing provider management platforms, particularly within the insurance or TPA domain across the APAC market.
The Individual will work closely with cross-functional stakeholders-product, tech, operations, and client teams-to ensure successful implementation and adoption of our next-generation provider management solution.
Key Responsibilities :
- Lead requirement gathering, gap analysis, and functional design for provider management system implementations.
- Act as the domain expert on provider onboarding, contracting, credentialing, tariff management, performance monitoring, and compliance workflows.
- Collaborate with insurer or TPA clients to understand current-state processes and design future-state solutions.
- Translate business needs into functional requirements, user stories, and workflows in coordination with product and tech teams.
- Support UAT planning, configuration guidance, and rollout coordination for successful go-lives.
- Conduct working sessions, discovery workshops, and walkthroughs with APAC-region clients.
- Identify process improvement opportunities and actively contribute to platform enhancements.
Educational Qualification/Work Experience & Skills :
- PG / MBA / BE / B.Tech or Equivalent with 5 to 10 years of experience in insurance, TPA, or IT consulting with direct involvement in Healthcare Provider Management System Implementations.
- Strong understanding of provider lifecycle workflows including onboarding, credentialing, contract & tariff management, and regulatory reporting.
- Proven experience working with health or life insurance providers in APAC markets, especially with local operational and compliance nuances.
- Comfortable engaging with cross-functional teams and clients at all levels-business, tech, and operations.
- Ability to document business requirements clearly and drive solution alignment through workshops and demos.
- Experience working with or implementing Healthcare Provider Systems.
- Exposure to claims, pre-authorization, or provider fraud monitoring is a plus.
- Strong facilitation, communication, and presentation skills.
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