Process Consultant
22 hours ago
Company Description
Medusind is a premier medical and dental billing and revenue cycle management company, specializing in maximizing revenue and reducing operational costs for healthcare organizations. With over 3,000 highly trained employees, including certified coding experts, Medusind delivers client-focused services and cutting-edge technology solutions such as MedClarity PM, PracticeGenie EMR, and QuickVerify. The company operates across 12 locations in the US and India and serves more than 6,000 healthcare providers across various specialties. Committed to excellence, Medusind is ISO 27001 Certified and ensures HIPAA compliance, making client satisfaction its primary focus.
Role Description
This is a full-time hybrid role for a Process Specialist based in Ahmedabad, combining in-office work with flexible work-from-home options. The Process Specialist will oversee and improve organizational processes to enhance operational efficiency. Responsibilities include analyzing workflows, implementing business process improvements, providing training to team members, delivering excellent customer service, and ensuring seamless communication across teams.
Qualifications
- Proven Analytical Skills and experience in Business Process Improvement
- Strong Communication skills, both verbal and written
- Proficiency in Customer Service and ability to build and maintain relationships
- Experience in Training and onboarding team members
- Ability to adapt to hybrid working environments
- Organizational and time-management skills
- Experience in the healthcare or revenue cycle management sector is a plus
- Bachelor's degree in a relevant field or equivalent work experience
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