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Role Overview:
As the BPM Head, you will lead the enterprise-wide Business Process Management strategy, overseeing the design, implementation, and optimization of BPM solutions using BPMN and Bizagi. You will drive innovation, ensure alignment with business goals, and foster a culture of continuous improvement across teams and departments.
Key Responsibilities:
Strategic Leadership & Governance
- Define and execute the BPM vision, roadmap, and governance framework aligned with organizational objectives.
- Establish BPM standards, policies, and best practices across the enterprise.
- Lead cross-functional BPM initiatives, ensuring alignment between business and IT strategies.
Design & Implementation
- Architect scalable and high-performance BPM solutions using BPMN and Bizagi.
- Oversee end-to-end process design, modeling, and automation to enhance operational efficiency.
Team Leadership & Development
- Build and lead a high-performing BPM team, mentoring architects and developers.
- Promote a culture of innovation, collaboration, and continuous learning.
- Drive coding standards and development best practices across BPM teams.
Stakeholder Engagement
- Collaborate with senior business leaders to identify process improvement opportunities.
- Translate business requirements into technical specifications and BPM solutions.
- Serve as a key liaison between business units and technical teams.
Technology & Integration
- Oversee the development and deployment of advanced connectors and widgets for seamless system integration.
- Ensure robust database design and management using SQL Server, focusing on data integrity and performance.
- Evaluate and adopt emerging BPM technologies to enhance platform capabilities.
Deployment & Operations
- Manage Bizagi deployment strategies, ensuring efficient scaling and performance.
- Establish monitoring and support frameworks for BPM applications in production.
Agile Delivery
- Champion Agile methodologies across BPM projects.
- Lead Scrum ceremonies, track progress, and ensure timely delivery of milestones.
Documentation & Knowledge Management
- Maintain comprehensive documentation of BPM architecture, processes, and deployment strategies.
- Establish and manage a reusable component library to maximize efficiency and consistency.
Performance & Optimization
- Define KPIs and metrics to measure BPM effectiveness and ROI.
- Continuously analyze and optimize business processes for improved outcomes.
Bizagi Technical Expertise
- Lead the design and implementation of complex workflows using Bizagi Studio, ensuring modularity and scalability.
- Oversee Bizagi Modeler usage for process documentation and stakeholder collaboration.
- Manage Bizagi Automation Server configurations for optimal performance and reliability.
- Implement Bizagi integration strategies using REST/SOAP services, connectors, and custom scripts.
- Guide the development of Bizagi Widgets to enhance UI/UX and meet specific business needs.
- Optimize Bizagi deployment pipelines across environments (Dev, Test, Prod), ensuring CI/CD alignment.
- Monitor and troubleshoot Bizagi applications using Bizagi Management Console, ensuring uptime and performance.
- Ensure compliance with Bizagi licensing, version upgrades, and platform scalability.
