Senior Account Manager( Male Manufacturing Unit)

2 days ago

Meerut, Uttar Pradesh, India SMART TALENT SOLUTION Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Core responsibilities

  • Client relationship management: Act as the primary point of contact, build trust, and maintain long-term relationships with clients.
  • Client advocacy: Understand client needs and work with internal teams to ensure their requirements are met.
  • Problem resolution: Address and resolve client issues and complaints promptly.
  • Account growth: Identify opportunities for upselling, cross-selling, and overall account expansion.
  • Contract management: Manage contract renewals and negotiate agreements with clients.
  • Coordination: Collaborate with internal departments such as sales, marketing, and operations to deliver on client needs.
  • Reporting and analysis: Collect and analyze client data to report on account status and inform strategy.

Key skills and qualifications

  • Communication and interpersonal skills: Excellent verbal and written communication and strong people skills are essential.
  • Client focus: Ability to understand client needs and provide solutions with a client-oriented approach.
  • Problem-solving: Strong analytical and problem-solving skills to handle client issues and identify growth opportunities.
  • Organizational skills: Ability to multitask, manage time effectively, and work independently or as part of a team.
  • Technical skills: Proficiency in CRM software (e.g., Salesforce, HubSpot) and general PC skills.
  • Industry knowledge: Basic knowledge of the relevant industry, products, and services.

Job Types: Full-time, Permanent

Pay: ₹40, ₹50,000.00 per month

Work Location: In person

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