Manager, Regional Security Operations, APAC

Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Role: Regional Security Manager, APAC
Scope of Position
Manage strategic programs for EA's regional security function. We are looking for a unique combination of security expertise coupled with a deep program management and strategic programs development experience. You will represent EA's Physical Security program within the assigned APAC region and requires broad expertise to further the program goals and provide for the security of EA employees and assets.

Reports to: Director – Global Protective Services
Key Accountabilities

• Serve as your region's point of contact for Global Physical Security & Resiliency (GPSR) and subject matter expert for regional security programs and operations
• Liaise with regional stakeholders to ensure compliance and support for regional investigations, events security, emergency preparedness, and business resiliency
• Manage end-to-end guard force services deployment in our assigned region(s).
• Ensure that support staffing meets site specific needs.
• Develop metrics, KPI's, and SLA's in areas of responsibility.
• Leverage internal case management system to ensure accurate investigative case reporting and resource management.
• Conduct internal investigations as assigned and communicate with partners to include law enforcement entities.
• Help develop security / safety awareness & training programs.
• Implement Business Continuity programs within the region.
• Support Event Security and Executive Protection efforts.
• Budget / result accountability for assigned projects

Leadership Skills Required

• Leadership and sound judgment.
• Strategic program management
• Must have 100% credibility, objectivity and respect across all parts of the business.
• Ability to identify risk and define mitigation measures. Proactive mindset.
• Ability to build relationships with business leaders and internal and external partners.
• Promote the Security functions as subject a matter expert
• Ability to collaborate with other service functions (IT, HR, Finance, Legal)
• Ability to influence expectations and mitigate conflict
• Willingness to challenge status quo, innovate and introduce new ideas

Professional Expertise/ Knowledge

• Industry best practices and metrics defining operational performance.
• Experience with business continuity program process implementation and emergency management (ICS) – preferably in global corporate setting.
• Strategic planning / program management in global security domain.
• Core investigative principles and criminal reporting and prosecution process.
• Experience conducting site security assessments for company facilities, large-scale events, and ad-hoc sites to support facility and event security programs.

Experience

• 5-7 years in a similar role within a multi-national corporate security or operations team
• Experience in program management / strategic planning & programs
• Former corporate security / law enforcement experience

Skills

• Service-oriented/customer-driven approach
• Excellent organizational skills
• Solid decision-making and judgment
• Excellent presentation skills
• Ability to work within a matrix environment with cross-functional collaboration

Education

• Bachelor of Science Degree or combination of requisite experience and education
• ASIS affiliation

About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.