Area Service Incharge

3 days ago

Kochi Thiruvananthapuram, India Jio Full time ₹ 9,00,000 - ₹ 12,00,000 per year

  1. Resource Planning, Recruitment and Deployment

  2. Partner Lifecycle management

  3. Ensure onboarding quality

  4. Take accountability of service deliverables

  5. Ensure adequate manpower availability

  6. Monitor daily performance

  7. Motivate team and provide proper training

  8. Visit partners, markets as required

  9. Gather customer feedback

  10. Mentor and counsel manpower

  11. Motivate partners for timely targets

  12. Handle escalations and ensure satisfaction

  13. Coordinate with Sales, Service, Network, Finance teams

  14. Participate in various Business Activities as required.

Mandatory Key skills:

  1. Relationship management,

  2. Delegation skills,

  3. Team management,

  4. Diversity management,

  5. Problem Solving skills,

  6. Experience in area/zone for DTH Industry / Device Operations,

  7. Geography knowledge,

  8. Domain knowledge of DTH / Cable / Telecom/ Devices,

  9. Understanding of business training requirements.

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