Cloud Infrastructure Engineer

WELCOME TO SITA  

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

The Cloud Infrastructure Engineer -  Network Site Reliability Engineer (SRE) will play a key role in maintaining and enhancing systems operational efficiency.  This SRE role will be responsible for maintaining and improving the reliability, scalability, and performance of our Network infrastructure. This role will focus on deployment automation and system optimization, ensuring consistent performance and reliability.

The ideal candidate will have good problem-solving skills and a strong desire to implement scalable and sustainable technological solutions. Part of the scope includes a close working interlock with development, operations, and IT teams to automate and optimize our systems, ensuring they are highly available, performing, and resilient.

WHAT YOU WILL DO:

• Ensure high availability and performance of Network infrastructure through proactive monitoring and capacity planning.
• Support implementation and management of disaster recovery solutions and backup strategies.
• Automate routine tasks and create tools to improve team efficiency and system robustness.
• Document procedures, system configurations, and operational practices to ensure knowledge transfer within the team.
• Work closely with Network Operation teams participating in in thorough post-incident reviews, identifying root causes and collaboratively developing action plans leading to continuous improvements in network reliability and operational efficiency.
• Analyze system performance and recommend improvements to ensure optimal utilization of Network resources.
• Ensure that Network environments adhere to security best practices and organizational compliance requirements.
• Oversee the Implementation of security patches and updates in a timely manner.

WHO YOU ARE:

• 1-2 years of experience in Networking & Security fundamentals (Network Topologies, Routing Protocols, Switching concepts, Firewalls, Security Protocols, etc)
• 1-2 years of experience in managing and operating Azure Network environments, along with Palo Alto's (using Panorama).
• Proficiency in scripting & automation languages such as Python, PowerShell, Bash, etc
• Familiarity with Azure Network Monitoring & Observability solutions.
• Familiarity with or understanding of DevOps culture and practices
• Good diagnostic and problem-solving skills with the ability to analyze systems logs and data
• Bachelor's degree in computer science or related discipline

NICE-TO-HAVE:

• Azure and Network certifications (AZ-700, AZ-104 and Palo Alto (PCNSA/PCCSE) are desirable.
• Familiarity with Docker and/or Kubernetes for container management and deployment
• Experience or understanding of CI/CD pipelines and use of Terraform.

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex Location: Take up to 30 days a year to work from any location in the world. 

Employee Wellbeing: We've got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning 

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. 

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.