
Customer Success Associate
2 weeks ago
We are hiring Customer Success Associates to handle customer queries and provide excellent support over voice process. This role is ideal for candidates with strong communication skills and a customer-first attitude.
Key Responsibilities:
- Handle inbound and outbound calls for customer support
- Provide accurate information and resolve queries effectively
- Maintain service quality standards and meet performance targets
- Work closely with team leads and follow processes diligently
Skills & Requirements:
- Excellent English & Hindi communication (Tamil / Malayalam / Kannada preferred)
- Clear pronunciation, no MTI / RTI
- Graduate in any discipline (freshers & experienced candidates welcome)
- Strong customer service orientation; sales mindset is a plus
Location:
Kharadi, Pune (Work from Office)
Compensation:
CTC ₹25,000 – ₹31,000
Work Mode & Shift:
- 6 days working
- Rotational shifts
- Day shift till 8 PM for females, rotational for males
Interview Process:
HR Round → Versant Test → Written → Operations → Client Round
Apply:
Durgesh
Job Types: Full-time, Permanent
Pay: ₹300, ₹370,000.00 per year
Benefits:
- Health insurance
- Provident Fund
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